1. Capturing tutor and learner experiences: Informing course redesign through capturing the learner experience and profiling staff e-learning skills, experience and knowledge. Anise Bullimore 12.10pm 8 th July 2008

2. Aims To share our evaluation experiences To present this evaluation story and discuss the significance of capturing the tutor experience

3. Learning Development Centre

4. Evaluation for course redesign Bar Vocational Course (BVC) Approximately: 500 students 40 part-time students 45 tutors Intensive course: 6-9pm two evenings per week Bar standards regulations Face-to-face VLE usage Scope to use more learning technology?

5. The University for business and the professions Methodology Interviews Tracking Data Questionnaire Profiling of staff e-learning experience, knowledge & skills

6. Methodology in retreat How do we engage tutors and students in evaluation? What do we miss by only capturing the learner experience?

7. Evaluation tools Questionnaire 9 questions (4 closed) 33 responses Interviews Around 45 minutes with VLE usage observation 6 interviewees 20 pound vouchers Tutor profiling 1 hour Profile of e- learning skills, experience and knowledge 15 tutees

8. Questionnaire Taster

9. Interview Taster The course is ‘strenuous’ and with his ‘hectic schedule’ and home commitments Q finds that he is ‘irritable all the time’.

10. The University for business and the professions Direction/ Strategy Training/ Prof dev Resource/ Support Time (refocused priorities) Pedagogical approach (innovative, interactive, student sensitive) ICT confidence Profile themes

11. Making evaluation count How do we present ‘bad news’? How can we effectively disseminate evaluation results?

12. Anise Bullimore anise@city.ac.uk www.city.ac.uk/ldc E-learning Consultant Learning Development Centre City University