1. Due to the competitive nature of this document, the information contained within is considered to be of a proprietary and confidential nature and shall not be copied, printed or otherwise reproduced without the express written permission of American Express. CAR Customized Reporting

2. 2 Business Objective Provide the Program Administrator(s) with visibility into the reports that are available in Customized Reporting for CAR.

3. 3 Agenda Lesson 1: CAR Customized Reporting  What is Customized Reporting?  Access to CAR Customized Reporting  Training Available / Enrollment Appendix:  Report Menu  CAR Sample Reports

4. 4 Training Objectives Objective: By the end of this lesson, the PA should know what CAR Customized Reporting is, how to verify access, and what training is available. Why Is This Important: Companies can utilize CAR Customized Reporting to manage cards, monitor compliance, identify savings opportunities, and analyze spend trends.

5. 5 What is Customized Reporting? Customized Reporting Makes Business Intelligence Easy An online tool that allows you to monitor company spend A set of reports that give you visibility into how Cardmembers are spending corporate funds Customized report templates or execute them as built Run reports in between cycles end of cycle Run reports on demand when you want them and/or configure reports to run on a schedule

6. 6 What is Customized Reporting? Report Schedules Report Viewer Report ListReport Builder Simple and easy to use – Four main sections within the tool make it easy to find, build, and view the reports you need.

7. 7 Access to CAR Customized Reporting Verify that you have access to Customized Reporting, and that you have the additional access needed to view the CAR specific reports: 1.Log onto American Express @ Work 2.“Create Customized Card Reports” box displays when you have access to Customized Reporting. Continue to step 3.  If the box does not display, proceed to step 7. 3.Click GO.

8. 8 Access to CAR Customized Reporting 4. 4.Click the Build a New Report tab 5. 5.Select Market CAR from the “Category: Select the reporting product” dropdown and click Search 6. 6.Search results list available reports when you have access to CAR reports.   If no results are returned, proceed to step 7.

9. 9 7.If you do not have access to Customized Reporting and/or the CAR reports:  Managed Accounts  Contact Manager Account Development (MAD)  Non-Managed / Direct Accounts  Contact the Help Desk: 1-800-542-0995, option 2, option 2 Access to CAR Customized Reporting

10. 10 eLearning Online Tour View the self-guide online tour of Customized reporting by visiting the eLearning webpage:eLearning https://secure.cmax.americanexpress.com/Internet/US/Corporate/AtWork/Files/Demos/GRR eLearning/index.htm Customized Reporting Overview Join a live webinar and see an Introduction to the American Express @ Work Customized Reporting Tool. The Technology Solutions Team will be facilitating these live webinars, introducing Customized Reporting and how it can be leveraged to maximize data from American Express, and they will be answering questions. Enrollment is necessary. Upcoming Dates / Enrollment: To view upcoming dates and register, access URL link Enroll in a training session: 1. 1.Go to https://amexeventcenter.webex.comhttps://amexeventcenter.webex.com 2. 2.Scroll to “Introduction to Custom Reporting & Corporate Account Reconciliation” 3. 3.Click Enroll next to the Customized Reporting session of your choice 4. 4.Complete the enrollment form and Submit For further assistance, please contact your Account Representative or the Help Desk at 1-800-542- 0995 option 2, option 2. Training Available / Enrollment

11. 11 Training Available / Enrollment CAR Customized Reporting Sessions – Commonly Used CAR Reports in Customized Reporting This one hour webinar is ideal for current Corporate Account Reconciliation (CAR) clients who need exposure to the reports available in Customized Reporting for CAR. The session will go through the most commonly used reports and will be hosted by the Technical Optimization Team. Topics include: - Where to go for what type of information - Tips on how to get the most out of the tool - Advanced Features Upcoming Dates / Enrollment: To view upcoming dates and register, access URL link https://amexeventcenter.webex.com/ and search for CAR Customized Reporting. https://amexeventcenter.webex.com/

12. 12 Appendix: Report Menu – CAR Corporate Account Reconciliation (CAR) Reports If you utilize the Corporate Account Reconciliation tool, you can request access to a special set of report templates. These templates provide access to details on reallocation changes made by your CAR users. With these reports you can: View the accounting code details that reflect reallocation adjustments that have been made View the current reallocation exceptions View the details from any of the special User Defined Fields that may have been setup for your CAR site View details broken out by your CAR sites (if you have multiple sites) View if transactions have been Approved/Reviewed Review Reallocation Changes and Details Accounting DetailAccounting Detail - View the accounting code detail for each transaction Cost Center SummaryCost Center Summary - View spend summarized by cost center derived from linked codes Project SummaryProject Summary - View spend month over month summarized by project code Reallocation ExceptionsReallocation Exceptions - View exception flags on transactions that were not automatically reallocated Manage Approval/Review Status Approval StatusApproval Status - View if a transaction has been flagged as Approved/Reviewed by a designated review level Important Note: Some CAR data is only available after a monthly cycle has been locked and posted by the CAR Administrator These reports can be created using the @ Work Customized Reporting tool Help Resources

13. 13 Spend by Cardmember with Accounting Detail

14. 14 Spend by Cardmember with Accounting Detail Transactions that have been split are visible

15. 15 Spend by Project Summary View month by month spend summarized by project

16. 16 Approval Status Determine what transactions have not been reviewed/approved

17. 17 Reallocation Exceptions Report detailing exceptions along with reason

18. 18 Advanced Filter to find Transactions with Tax

19. 19 Reallocation Exceptions Report detailing exceptions along with reason

20. 20 GL Account Month by Month Trending on GL account over a specific time period

21. 21 Post Training Expectations / Actions Program Administrator should verify / request access to CAR Customized Reporting, review available reports, and attend a training session to gain a better understanding of how to leverage the information in the reports to create business strategies.

22. 22 Review/Preview Recap of Key Points: CAR Customized Reporting is a set of reports available online that give you visibility into how Cardmembers are spending corporate funds. The reports allow you to manage cards, monitor compliance, identify savings opportunities, and analyze spend trends. Users can customize report templates, run reports on demand, and/or configure reports to run on a schedule.

23. 23 Help For Questions with the CAR Tool  CAR end users should contact site/system administrator or internal Help Desk  Site/System administrators should contact American Express Front Line Consultants +1 800-542-0995 then choose option 2, option 3 For Configuration Changes or Additions  System/Program administrators can contact their Account Manager or the Help Desk to initiate a request for gTEC assistance with changes to sites or to add new sites