1. Master Merge December 9, 2005 Team Swiss Brendan Doms, Mike Foss, Nate Smith

2. Goal of Mail Merge Mail merge is an efficient way to personalize mass distributions Examples: Letters, labels, nametags

3. Industry Standard

4. Word Examples

5. Primary Persona

6. Preliminary Design Techniques User Goals –Save time User Tasks –Prepare data User Scenarios

7. Project Goals First: make mail merge more intuitive Second: give power users more, relevant capabilities

8. Paper Prototype

19. Successes Fields and conditions interactions are well received Layout and flow come naturally Navigation is consistent Simple language works

20. Improvements Resolve the “where to go first” problem Make adding data easier Revise terminology