1. E-Mail Filtering Managing Unwanted Mail

2. Managing unwanted spam mail : Server Side Filtering Spam filtering at Monash comes in two forms. Server Side Filtering – This is the easiest means of filtering spam emails into a special 'Spam' folder. The filtering occurs on the server before you see the emails, and will work if you use Netscape, Mozilla Thunderbird, Microsoft Outlook), Web mail or the Monash Portal to read your staff email. Client Side Filtering – users filters that are created within your email client (e.g. Netscape Communicator, Mozilla Thunderbird, Microsoft Outlook) that redirect emails that Monash has 'marked' as Spam to a specific 'Spam' folder. ITS recommends that staff use server-side filtering.

3. Managing unwanted spam mail : Server Side Filtering This is available on the web and located at https://messaging.its.monash.edu.au/mail/filter/ and uses your Authcate password to log in. https://messaging.its.monash.edu.au/mail/filter/

4. Managing unwanted spam mail : Server Side Filtering The two selections available are, Spam filtering and white listing. White listing is of most use if you find that your spam filters are moving newsletter and similar to your Spam folder.

5. Managing unwanted spam mail : Server Side Filtering The lists for what is considered to be Spam are kept on the university server. The folder can be changed from Spam-30 to Spam-7 or Spam-60. The level of filtering can be changed from Medium (5 Stars) which is the default. This Threshold can be set to lighter or strict filtering rules.

6. Managing unwanted spam mail : Server Side Filtering A folder called Spam – 30 and Medium filtering are the default options After clicking on Enable, all you need to do is logout All messages falling within the rule set you have selected will be moved automatically to your Spam folder (Spam-7, Spam-30, Spam-60, Trash), and then deleted in the time period corresponding to the folder name (7, 30, 60 days.) Further Iinformation regarding spam and spam filtering can be found at: http://www.its.monash.edu.au/messaging/spam/ http://www.its.monash.edu.au/messaging/spam/

7. Managing unwanted spam mail : Server Side Filtering Whitelisting A further option of Server side filtering is Whitelisting. This is useful if you find the messages from the same person/group seem to getting moved to the spam folder. There are 2 sections for whitelisting, individual email address or entire domains (eg: qantas.com.au). Addresses within these lists will not have the Spam rules on the server applied to them.

8. Managing unwanted spam mail : Server Side Filtering Questions ?