1. Strengthening Support to the Field

2. ISSUES Desire for Washington support variable Ability to access support varies Ways of accessing support varies

3. GH primary role has been project mgt GH support to the field is unequal Regional Bureau/REDSO staff changes Seasoned Staff Retiring/Moving PHN - NEPS coming into the system ISSUES

4. Some Solutions Strengthening the Country Coordination System Strengthening the Ability to Provide Technical Assistance

5. Strengthening the Country Coordination System

6. Strengthen the Country Backstop System Country Coordinator’s Role Strengthened More Time More Responsibility More Knowledge

7. Strengthen CC System Change Title to Reflect System Changes Country Coordinators (CCs) changed to Country Technical Representative ( CTRs)

8. Role of Country Technical Representative (CTR) Act as mission’s advocate in Washington Work closely with all Techical Offices and AFR/SD in supporting the field Work with the mission to ascertain support needs

9. Role of Country Technical Representative (CTR) Provide or coordinates support needs Keep mission informed/updated Act as your Mission woman/man in Washington

10. Improve Technical Assistance to the Field

11. Strengthening TA Improve the Response of GH technical staff Strengthen Coordination Between AFR/SD & REDSO Establish a TA Request System

12. The Office of Regional and Country Support (RCS) was Established to Strengthen Support to the Field Through the Reorganization

14. Office of Regional and Country Support (RCS)

15. RCS Responsibilities Support Country Coordination System Act as Country Coordinators Manage the TA Request System

16. RCS Responsibilities Provide or coordinate TA (procurement, strategic planning, program design, PMPs and coverage) Provide support for Mission TDYs to Washington

17. Strengthening Support to the Field Change the GH Culture Higher expectations of CTRs Better oversight of CTRs Establishing TA Request System

18. Improved Coordination with: Missions Regional Bureaus Technical Offices (POP/RH, HIV/AIDS, HIDN) Strengthen Support to the Field

19. Key Questions Can GH make the paradigm shift? Do we change names from CCs to CTRs? CTRs for all countries or only selected countries? Criteria? Customized support? Senior Advisor or Senior Advisors on-call? Country Teams?