1. MD703 Class 11 Agenda Logistics Chapter 12: Collaboration State Street Bank Case: “A Higher Power” Project Meeting Time

2. Chapter 12: Review Collaboration does not follow hierarchy –Hierarchy based on likeness –Collaboration based on workflow –Scope of collaborative efforts Project / team management vs hierarchical “Network armies”

3. Discussion Questions Should an organization’s structure be based on functions (grouping likes together) or services (workflow- based). Select one and defend. If we move to “network army” style fluid, dynamic relationships, what control factors must management replace?

4. “A Higher Power” Case Discussion (1) Why is IT governance a “scope” discussion? Is IT governance an infrastructure issue? Why did I ask those two questions?

5. “A Higher Power” Case Discussion(2) What is necessary for good IT/IS decision making? Project Management is at the 4 th ‘tier”. In SSB hierarchy. Why not higher? Why was it necessary that “dismantling old systems” was a strategic goal? Why did the “cross-functional team have decision rights on prioritizing conversions?