1. Copyright 2003 - Dr. Larry W. Long1 Chapter 1 Managing Organizational Processes through Communication by Dr. Larry W. Long

2. Copyright 2003 - Dr. Larry W. Long2 Integrative approach Emphasis on management & communication Emphasis on effectiveness Emphasis on development & adaptation Emphasis on survival

3. Copyright 2003 - Dr. Larry W. Long3 Effectiveness criteria Achieve “short-run”goals Achieve “intermediate” goals Achieve “long-run” goals

4. Copyright 2003 - Dr. Larry W. Long4 Short-run goals

5. Copyright 2003 - Dr. Larry W. Long5 Satisfaction-productivity relationship “The correlation between satisfaction & productivity is zero!!!”

6. Copyright 2003 - Dr. Larry W. Long6 Intermediate Goals inputs outputs

7. Copyright 2003 - Dr. Larry W. Long7 Long-Run Goals SURVIVAL

8. Copyright 2003 - Dr. Larry W. Long8 Your payoff -- communication is... central to career development central to organizational development the most obvious manifestation of management an inevitable consequence of the act of managing needed to define units of analysis representative of underlying assumptions about outcomes needed for development reciprocally related to the environment

9. Copyright 2003 - Dr. Larry W. Long9 Organizing processes