2. Human Resource Department Pertemuan 13 Matakuliah: G0424 – Hotel and Restaurant Management Tahun: 2008

3. Bina Nusantara University 3 Topics HRM function

4. Bina Nusantara University 4 Learning Outcomes Students are able to understand the function of Human Resource Management Students are able to explain each job position and job task in HR department.

5. Bina Nusantara University 5 Evolution of HR Dept in Hotel Industry Personnel Human resource Human resource Human development Human development Human innovation Human innovation Human capital Human capital

6. Bina Nusantara University 6 The Importance of HR Dept in Hotel Industry Labor intensive Highly human interaction Team work The need of training and education Comfort and convenience working condition Productivity

7. Bina Nusantara University 7 HR Function Man power planning Recruitment and selection Employee motivation Employee evaluation Industrial relation Employee service Employee education, training, and development

8. Bina Nusantara University 8 Responsibility of HR Dept in Hotel Putting right man in the right place in the right time Increase productivity and work performance through education, training and development

9. Bina Nusantara University 9 Human Resource Department Structure Human Resource Director Training Manager Training Officer Human Resource Manager Employee Relation Coordinator Payroll Clerk Benefit Specialist Personnel Staff Assistant

10. Bina Nusantara University 10 Interdepartmental of HR Dept HR Front OfficeHousekeepingF&B ServiceKitchenEngineeringSalesMarketingFinanceAccounting

11. Bina Nusantara University 11 HR Issues in Hotel Performance appraisal Reward and punishment Labour turn over and rotation Communication Training and development Trade union and labour law

12. Bina Nusantara University 12 Conclusion The main functions of the human resources department are employee recruitment, benefits administration, and training.