1. ENSURING TRANSFER

2. STEPS TO EFFECTIVE TRAINING 1.Assess Needs 2.Design Training 3.Conduct/Deliver Training 4.Ensure Transfer –Support –Consequences 5.Evaluate Training

3. STEPS TO EFFECTIVE TRAINING 1.Assess Needs 2.Design Training 3.Conduct/Deliver Training 4.Ensure Transfer –Support –Consequences 5.Evaluate Training

4. TRANSFER OF TRAINING What is transfer? Why is it important? Key Conditions –Learning retention –Recall –Determined by characteristics of the trainee, the learning environment, the organization, and the job

5. Ensuring Transfer: Before Training Motivation Ability

6. Ensuring Transfer: During Training Learning environment –Practice –Feedback –Meaningful material Fidelity –What? Why? How? –Physical –Psychological Generalization

7. Ensuring Transfer: After Training Transfer Climate

8. Transfer Climate: Manager Support Emphasize attendance Stress application –Aid (Action plans) –Responsibility –Reward Continuum: resistance ----> Active Support How?