1. Blackboard: A Comparison of Faculty and Student Perspectives Patricia A. Suess, Ph.D. Jyoti Pande, Ph.D. Abby Deshane Dorrine Bergjans Irina Shirer St. Louis Community College

2. A Comparison of Faculty and Student Perspectives 2 Objectives of the Session To share our findings of two surveys of Blackboard use, specially as a tool of teaching and learning To share implications and lessons learned for faculty, trainers and IT professionals Share best practices within this group

3. A Comparison of Faculty and Student Perspectives 3 St. Louis Community College Profile St. Louis Community College is the largest community college district in Missouri and one of the largest in the United States. Fall 2007 -- 24,567 college credit students. Continuing education enrollments bring the total number of students served to approximately 65,000 per semester. Faculty: 420 full-time, 1,227 part-time. STLCC offers 11 college-transfer options and more than 90 career programs in the areas of art and design, business, civil and community service, engineering and technology, health and office professions; we also offer continuing education, developmental, and business/industrial training programs. Following a visit in January 2008 by the Higher Learning Commission, the college was granted continued accreditation until the year 2018.

4. A Comparison of Faculty and Student Perspectives 4 St. Louis Community College Profile STLCC provides access to our programs with four main campuses strategically located throughout the St. Louis Metropolitan area, from the very north in Ferguson at the Florissant Valley location, to the city's central corridor at Forest Park, to the southwest area of the county at the Meramec campus, to the bourgeoning West County area at our new Wildwood campus which opened in August 2007. Florissant Valley Forest Park MeramecWildwood The college also operates three education centers throughout the service area and offers courses and programs at numerous area high schools, community centers, libraries, churches, hospitals and museums.education centers

5. A Comparison of Faculty and Student Perspectives 5 St. Louis Community College Profile: Locations FVMC FP WW

6. A Comparison of Faculty and Student Perspectives 6 Background and Survey Implementation The College Instructional Delivery and Technology Advisory Group (CIDTAG), a district-wide group of faculty, technical staff and instructional designers was formed in December 2006; sponsored by the Vice-Chancellor of Technology. The College adopted Blackboard in the year 2000 and a survey of end-user needs and recommendations for future services was necessary. Surveys were conducted using the survey tool “Student Voice” licensed by the college.

7. A Comparison of Faculty and Student Perspectives 7 Survey Implementation In Fall 2007 separate surveys were administered to all STLCC full-time and part-time faculty and students. Faculty survey was sent via college email and student survey was inserted in all Blackboard courses. There were 324 faculty respondents (19.7% return) and 1,752 student respondents (7.1% return*).

8. A Comparison of Faculty and Student Perspectives 8 Demographics Comparison Student Survey Faculty Survey Response Rates

9. A Comparison of Faculty and Student Perspectives 9 Demographics Comparison Student Survey Faculty Survey Distribution of Respondents Across Locations

10. A Comparison of Faculty and Student Perspectives 10 Demographics Comparison Student Survey Faculty Survey Classification of Respondents

11. A Comparison of Faculty and Student Perspectives 11 Faculty Demographics

12. A Comparison of Faculty and Student Perspectives 12 Faculty Demographics

13. A Comparison of Faculty and Student Perspectives 13 Faculty Demographics

14. A Comparison of Faculty and Student Perspectives 14 Student Demographics

15. A Comparison of Faculty and Student Perspectives 15 Student Demographics

16. A Comparison of Faculty and Student Perspectives 16 Blackboard Comparison Student Survey Faculty Survey Type of Course

17. A Comparison of Faculty and Student Perspectives 17 Blackboard Uses Faculty Survey

18. A Comparison of Faculty and Student Perspectives 18 Blackboard Uses Faculty Survey

19. A Comparison of Faculty and Student Perspectives 19 Blackboard Uses Faculty Survey

20. A Comparison of Faculty and Student Perspectives 20 Blackboard Uses Faculty Survey

21. A Comparison of Faculty and Student Perspectives 21 Blackboard Uses Student Survey

22. A Comparison of Faculty and Student Perspectives 22 Tools Other than Blackboard Faculty Survey

23. A Comparison of Faculty and Student Perspectives 23 Blackboard Tools Satisfaction Faculty Survey

24. A Comparison of Faculty and Student Perspectives 24 Blackboard Training Faculty Survey

25. A Comparison of Faculty and Student Perspectives 25 Blackboard Comparison Student SurveyFaculty Survey Issues with Blackboard

26. A Comparison of Faculty and Student Perspectives 26 Blackboard Comparison Student Survey Faculty Survey Assistance with Blackboard

27. A Comparison of Faculty and Student Perspectives 27 Student Blackboard Use

28. A Comparison of Faculty and Student Perspectives 28 Student Benefits of Blackboard Use

29. A Comparison of Faculty and Student Perspectives 29 Student Benefits of Blackboard Use

30. A Comparison of Faculty and Student Perspectives 30 Student Benefits of Blackboard Use

31. A Comparison of Faculty and Student Perspectives 31 Student Benefits of Blackboard Use

32. A Comparison of Faculty and Student Perspectives 32 Student Benefits of Blackboard Use

33. A Comparison of Faculty and Student Perspectives 33 Student Benefits of Blackboard Use

34. A Comparison of Faculty and Student Perspectives 34 Student Benefits of Blackboard Use

35. A Comparison of Faculty and Student Perspectives 35 Student Benefits of Blackboard Use

36. Student comments “Overall, I like using Blackboard and think it is very convenient. The only problem I have had is that it kicked off when I was partially through a test and I had to call to have the help desk reset it.” “I feel that not enough Instructors utilize Blackboard. I feel it should be mandatory for all classes. Also the Instructors who do utilize it (not all of them) trickle off and stop posting things on it as the semester goes.” “I would strongly encourage all faculty to utilize Blackboard as a means of communicating with their students…” “I think it’s ridiculous to rely on technology to turn in your homework.”

37. Student comments “I feel motivated to work on class projects after checking my grades. This is a great tool.” “A Psych instructor used video & audio lectures that were MP3 downloadable…When she did this, my average increased dramatically! I noticed that that class average increased as well.” “…I was hesitant to use it at first…it seemed like an extra step, more work than was necessary. After logging in a couple of times, I couldn’t imagine NOT using the program.” “I enjoy corresponding with instructor (sic) and other students on Blackboard. I tend to speak out more when corresponding via Blackboard…”

38. Faculty Comments “Although many faculty whine about the adequacy of Blackboard, I think it has proven its worth to us time and time again. It has standardized the production of our online and hybrid courses.” “I can’t imagine teaching w/o Blackboard…I have used (it) for surveys and exams, which the students really enjoyed, they told me.” “I love Blackboard and think it helps make students responsible and involved in their learning.” “I love using Blackboard, but it often cumbersome and time consuming. The Gradebook issues may cause me to stop using it completely.” “We do not have adequate assistance in designing online courses.” “My only complaint is the way the Gradebook figures weighted grades.”

39. Questions?? Comments?? Presented by SLCC: Pat Suess, PhD Jyoti Pande, PhD Abby Deshane Dorrine Bergjans

40. In conclusion … Thanks for attending our session. Enjoy the rest of your conference.

41. A Comparison of Faculty and Student Perspectives 41 Student Demographics

42. A Comparison of Faculty and Student Perspectives 42 Student SLCC Computer Use

43. A Comparison of Faculty and Student Perspectives 43 Student Own Computer Use

44. A Comparison of Faculty and Student Perspectives 44 Student Internet Connection

45. A Comparison of Faculty and Student Perspectives 45 St. Louis Community College Profile: Education Centers