1. Dr Holt’s Twiglet Copyright 2002 Washington State University 1 Delay Great Idea! PuzzledAnnoyed Failure Apathetic Frustrated Mediocre The Delay Spiral

2. Dr Holt’s Twiglet Copyright 2002 Washington State University 2 We are Fast! (Evaluation) Have Ideas Countering the Delay Spiral

3. Dr Holt’s Twiglet Copyright 2002 Washington State University 3 We are Fast! (Evaluation) Have Ideas We know Excellent Ideas Ideas are Excellent, Good or Poor. We know Good Ideas We know Poor ideas

4. Dr Holt’s Twiglet Copyright 2002 Washington State University 4 We are Fast! (Evaluation) Have Ideas We know Excellent Ideas Ideas are Excellent, Good or Poor. We know Good Ideas We know Poor ideas We rapidly implement We have excess capacity We are Fast! (Implementation)

5. Dr Holt’s Twiglet Copyright 2002 Washington State University 5 We are Fast! (Evaluation) Have Ideas We know Excellent Ideas Ideas are Excellent, Good or Poor. We know Good Ideas We know Poor ideas We rapidly implement We have excess capacity We are Fast! (Implementation) We are Fast! (communication) We benefit quickly

6. Dr Holt’s Twiglet Copyright 2002 Washington State University 6 We are Fast! (Evaluation) Have Ideas We know Excellent Ideas Ideas are Excellent, Good or Poor. We know Good Ideas We know Poor ideas We rapidly implement We have excess capacity We can create excellent ideas We have a library of ideas We are Fast! (Implementation) We are Fast! (communication) We benefit quickly

7. Dr Holt’s Twiglet Copyright 2002 Washington State University 7 We are Fast! (Evaluation) We know Excellent Ideas Ideas are Excellent, Good or Poor. We know Good Ideas We know Poor ideas We rapidly implement We have excess capacity We can create excellent ideas We have a library of ideas Everyone knows what a good idea is and its value to the firm We are Fast! (Implementation) We are Fast! (communication) We benefit quickly Have Ideas

8. Dr Holt’s Twiglet Copyright 2002 Washington State University 8 We are Fast! (Evaluation) Have (more and more)(better and better) Ideas We know Excellent Ideas Ideas are Excellent, Good or Poor. We know Good Ideas We know Poor ideas We rapidly implement We have excess capacity We can create excellent ideas We have a library of ideas Everyone knows what a good idea is and its value to the firm We are Fast! (Implementation) We are Fast! (communication) We benefit quickly