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Staff Compensation Program Update
January 2004
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Today’s Meeting Objectives
Progress to-Date Staff Compensation Program Framework Position Placement Process Next Steps
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Valuing Work @ Bucknell: Job Classification/Compensation
A systematic process for developing a job structure across the University to: Determine job roles & contributions Balance internal & external equity Support career paths Plan human resource needs Allocate limited resources
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Program Objectives & Guiding Principles
Is simple to use, easy to understand, and viewed as credible by both managers and staff members; Effectively combines the external market value of jobs with the internal contribution of staff members; Recognizes the skills, competencies and applied knowledge needed to be successful in a job; Provides a foundation and roadmap for career development, promotions and continued learning; and Is a uniform and consistently-applied process across departments.
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Progress to-Date
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Our Program Development Process
Objectives & Guiding Principles Staff Member Input Market Assessment Broad strategic objectives & principles to guide program design Advisory Team Pilot tested Job Profiles Staff members completed Job Profiles Position placement Collect competitive data to build market pay ranges
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Our Program Development Process
Staff Compensation Program Development Process Reviewed job classification alternatives by University - by Division - by Function Decided on a single framework for the University Considered competencies & job content factors Use staff member input to ‘build’ the program rather than use a predefined framework Decided that competencies are to be defined more ‘broadly’ as core values that everyone is expected to demonstrate
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Our Program Development Process
Compensation Program Design Formed Career Bands highlighting key job content factors & broad levels of contribution across the University Assign market pay ranges for each career band Develop guidelines for managing pay and career movement
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Staff Compensation Program Framework
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Framework based upon staff input
Staff members completed Job Profiles Job Profiles were used to: Identify commonalities & distinctions across all campus roles Develop career bands 7 bands were developed Based on natural groupings Stronger emphasis on Accountability & Impact Judgment & Problem Solving
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What is career banding? A University-wide framework for grouping Bucknell jobs based on career stages and organizational impact Career bands represent flexibility for career movement within bands (most common) or to a different career band (less common) based on career aspirations It provides a flexible framework for: Grouping Bucknell Jobs Responding to changes in work Supporting staff growth & development Facilitating mobility
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7 Career Bands B U C K N E LL Broad descriptions were categorized for each career band based on the same Job Content Factors: Typical Role Accountability & Impact Judgment & Problem-Solving Typical Education & Experience Leadership/Mentorship
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An example of 3 of our career bands
K E Typical Role Semi-skilled and skilled staff exercising some independent judgment in following instructions and established policies and procedures to perform a variety of routine and some non-routine tasks in office or non-office settings Support to more technical level jobs Requires direction but works autonomously with superior available to answer questions or handle unusual situations Interprets and applies University policies, manages resources and initiates actions to achieve broadly defined objectives Individual contributors apply or impart their own experiences and the advanced concepts, practices and procedures of their specialty field to achieve objectives Provides input into the budget planning process and is responsible for controlling and recommending budget expenditures within a scope of authority May oversee day-to-day operations of a segment of a department Responsible for managing resources and/or a major department as a senior level manager In-depth knowledge of the profession Understanding of the broader University operations Deploy department resources to achieve objectives Responsible for managing a budget and controlling expenditures Accountability and Impact Makes decisions on a day-to-day basis based on clear instructions that typically impact the immediate work group or area Consults with others on difficult situations and shares responsibility for decisions Provides final approval on policy decisions that affect the department or multiple departments Judgment and Problem Solving Work is assigned and performed under occasional direction Work is reviewed for accuracy and adequacy, and measured against established standards Unusual problems are referred to supervisors or more experienced staff Work is done independently Plans own workload prioritizing key tasks and ensures the appropriate allocation of time and effort to achieve the required results Results are reviewed by others to ensure compliance with Bucknell’s processes Encounters difficult problems Researches and analyzes alternatives involving many factors to arrive at solutions Works with little guidance under the University’s policies Acts with considerable latitude in the scope of work activities Encounters problems where the facts may be insufficient or misleading Anticipates problems that incorporate the University areas or departments Typical Education and Experience A High School degree or equivalent Some experience preferred but less than 1 year is required A Bachelor’s degree or possibly a Master’s degree At least 4 years of comprehensive experience related to the job A Bachelor’s or Master’s degree At least 7 years of comprehensive experience related to the job Leadership/ Mentorship Works collaboratively with others in the completion of work Willingly helps others who need additional support and information Assigns work, trains or advises other staff in developing their skills Actively encourages others to make decisions and take action Actively participates in group projects and encourages others to work collaboratively Provides information and advice to those who have decision making responsibility Leads, mentors and motivates others to integrate the objectives of the University Facilitates the alignment of goals across the University Leads staffing decisions, setting work objectives and training and coaching of staff Supports a team culture that promotes collaboration across departments
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Staff Compensation Program Design
Bucknell Core Competencies Used in: - recruitment - staff development - performance management - career pathing - recognition Core Competencies Achievement Relationship Staff Compensation Program Community Focus Leadership Bucknell Job Content Factors Foundation for the Program Broad levels of contribution across the University Job Content Factors Job Content Factors
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Position Placement Process
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Position Placement Process
Staff members review the Framework & Position Placement Guidelines Supervisors and staff members review and discuss where each position best fits within the framework Department heads provide the position placement recommendations to Personnel Services Personnel Services and Mercer HR review the recommendations for overall internal alignment Personnel Services works with department/division heads to resolve any outstanding placement issues
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Position Placement Process
Staff Supervisor Dept &/or Division Head Personnel Services/ Mercer HR
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Position Placement Guidelines
Objectivity Fit Job Content Factors Perspective Salary Job Titles
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Why are we doing this? Your input & ownership in this University-wide Program is important. You & your supervisor are knowledgeable about your job. Active involvement will help staff members better understand and be engaged. It takes all of us, in each of our roles, to make Bucknell successful. We need to recognize, value, and respect every level of contribution.
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Next Steps
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Next Steps January/February/March April/May/June July
Complete the position placement process by January 26TH. Develop administrative guidelines and communications. Establish appropriate pay levels based on current market data. April/May/June Communicate new compensation program to all staff. Make recommendations for pay adjustments if necessary. July New Staff Compensation Program in place on July 1, 2004.
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Questions?
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