1. Assessing Coaching Needs COS 4850

2. Four Roles of Coaches  Coach as Guide  Coach as Teacher  Coach as Motivator  Coach as Mentor

3. Coach as Guide Assessment Items  Have a clear understanding of his or her role in the organization?  Have clearly defined tasks/responsibilities?  Have a clear understanding of what it means to be successful regarding those tasks/responsibilities?  Have a plan to accomplish the task or fulfill the responsibility? Does the person you are coaching…

4. Coach as Guide  Have a clear understanding of his or her role in the organization?  Do the person understand what the organization is trying to accomplish and how his or her skills and abilities can contribute?  Finding/defining the appropriate fit in the organization is the first step to success.

5. Coach as Guide  Have clearly defined tasks/responsibilities?  Can the person articulate the specific tasks and responsibilities that compose his or her role?  Help to define discreet, specific definitions of tasks and responsibilities so the person can focus on issues important to success.

6. Coach as Guide  Have a clear understanding of what it means to be successful regarding those tasks/responsibilities?  Does the person know how his or her achievements will be measured?  Ensure common understanding of the evaluation process and the metrics of results between the person being coached and the supervisor.

7. Coach as Guide  Have a plan to accomplish the task or fulfill the responsibility?  Has the person identified achievable, interim steps that, when accomplished in sequence, will result in successful completion of tasks?  Help him or her construct a plan with milestones, interim measures, required resources, and possible obstacles.

8. Coach as Teacher Assessment Items  Possess the skills to accomplish/fulfill the task/responsibility?  Possess the knowledge necessary to accomplish/fulfill the task/responsibility? Does the person you are coaching…

9. Coach as Teacher  Possess the skills to accomplish/fulfill the task/responsibility?  Can the person acquire the skills needed?  Does he or she possess required natural abilities?  Why doesn’t he or she have the required skills?  Is it really an issue of lack of skill or is it lack of motivation?  Responsibility for learning resides with the learner.

10. Coach as Teacher  Possess the knowledge necessary to accomplish/fulfill the task/responsibility?  Does the person know what he or she doesn’t know?  Help the person distinguish between the important and the less relevant.

11. Coach as Motivator Assessment Items  Have a high level of commitment to the task/responsibility?  Have an awareness of positive consequences that will result from success and negative consequences that will result from failure?  Have a firm belief he or she can accomplish/handle the task/responsibility?  Find the task/responsibility interesting and/or enjoyable?  Have a natural inclination/aversion to the task/responsibility? Does the person you are coaching…

12. Coach as Motivator  Have a high level of commitment to the task/responsibility?  Does the person feel a sense of ownership for completion of the task?  Does the person believe the task is important?

13. Coach as Motivator  Have an awareness of positive consequences that will result from success and negative consequences that will result from failure?  Are there consequences directly tied to his or her performance?  Does the coach control or influence any of the consequences?  What value does the person place on those consequences?

14. Coach as Motivator  Have a firm belief he or she can accomplish/handle the task/responsibility?  Is the person under-confident or over-confident?  Is his or her level of confidence based on actual experience?  Is this level of confidence rational?

15. Coach as Motivator  Find the task/responsibility interesting and/or enjoyable?  Is the person appropriately challenged by his or her responsibilities?  Does the person have fun in his or her role?  Does the person find meaning in his or her role?

16. Coach as Motivator  Have a natural inclination/aversion to the task/responsibility?  Does his or her role seem to fit his or her personality?  Did the person choose his or her role or did circumstances place him or her there?  Does the person have other role options or could he or she develop options?