1. Information Access Douglas W. Oard College of Information Studies and Institute for Advanced Computer Studies Design Understanding

2. Source: Global Reach English 2000 2005 Diversity of Users Chinese

3. Diversity of Content Electronic text –Web pages, e-books, email, legal cases, … Scanned documents –Books, handwritten manuscripts, archives, … Audio –News broadcasts, oral history interviews, music, … Video –Television, movies, surveillance video, …

4. Supporting the Search Process Source Selection Search Query Selection Ranked List Examination Document Use Document Query Formulation IR System Query Reformulation and Relevance Feedback Source Reselection NominateChoose Predict

5. Information Filtering User Profile Matching New Documents Recommendation RatingObservation Explicit Feedback Implicit Feedback

6. A Taste of Our Research Digital library interfaces for children Access to news audio Digital book readers for children Exploring foreign-language collections