1. The Information School of the University of Washington Oct 2digerati @ university of washington1 What the Digerati Know INFO/CSE100, Fall 2006 Fluency in Information Technology http://courses.washington.edu/info100/

2. The Information School of the University of Washington Oct 2digerati @ university of washington2 Questions from last class Podcast in iTunes

3. The Information School of the University of Washington Oct 2digerati @ university of washington3 Readings and References Reading –Fluency with Information Technology »Chapter 2, What the Digerati Know

4. The Information School of the University of Washington Oct 2digerati @ university of washington4 Learning New Tools How do we learn to use new tools? –Be taught their use by someone else -- car, bicycle, etc… –Reading the owner’s manual -- chain saw –Passive Observance -- vending machine –Figure them out ourselves -- CD player

5. The Information School of the University of Washington Oct 2digerati @ university of washington5 Quick Software Learning Software designers want you to learn ASAP How? : They try for “intuitive” usage –Consistent Interfaces -- build in experience –Suggestive icons and Metaphors -- bypass terminology

6. The Information School of the University of Washington Oct 2digerati @ university of washington6 Intuitive Design? Could you do better?

7. The Information School of the University of Washington Oct 2digerati @ university of washington7 Consistent Interfaces Cars –What would you do if they were all different? Software –Functions look like another –Software programs looks like eachother –Re-Use ideas - what others have done

8. The Information School of the University of Washington Oct 2digerati @ university of washington8 Consistent Interfaces Most modern applications File and Edit menus with standard commands

9. The Information School of the University of Washington Oct 2digerati @ university of washington9 Same, but on a Mac

10. The Information School of the University of Washington Oct 2digerati @ university of washington10 Consistent Interfaces

11. The Information School of the University of Washington Oct 2digerati @ university of washington11 Computers use Metaphors Some familiar computer metaphors –Desktop (folders, inboxes, etc…) –Tree (root, branches, leaves) –Stoplights red = stop or error

12. The Information School of the University of Washington Oct 2digerati @ university of washington12 Dance Dance Revolution What makes it easy to use?

13. The Information School of the University of Washington Oct 2digerati @ university of washington13 Menus What does “New” Mean? Most applications have the concept of a document with: –Attributes: date created, date modified, creator, … –Content: image, text, sound “New” means create a ‘blank instance’ of a document for this application –A document has attributes as well as content »All stored in one file with a place for anything »A ‘blank instance’ is simply the structure with some of the attributes filled in but without any of the content

14. The Information School of the University of Washington Oct 2digerati @ university of washington14 “Click Around” Software designers use standard ideas to make applications intuitive To learn a new application, check it out by clicking around –Take a minute to familiarize… »Look under all menus to see operations »Follow the “…” for menu operations »Try to recognize what the icons mean Clicking around is Exploration! :)

15. The Information School of the University of Washington Oct 2digerati @ university of washington15 A New Application

16. The Information School of the University of Washington Oct 2digerati @ university of washington16 Lets “Click Around” with Audacity Audacity –1st - What does it do: http://en.wikipedia.org/wiki/Main_Page http://en.wikipedia.org/wiki/Main_Page –2nd - Lets see if we can learn by “clicking around”

17. The Information School of the University of Washington Oct 2digerati @ university of washington17 “Blazing Away” Learn an application fast by trying it! Beginning with a new instance, assertively try menu items –Expect to fail and make a mess –Exit the application and if you are asked to “Save?” reply “No” –Don’t be afraid of “breaking it” –Try repeatedly until becoming familiar

18. The Information School of the University of Washington Oct 2digerati @ university of washington18 What does BBEdit Do? All I know is it is a text editor… Lets learn more by “blazing away”

19. The Information School of the University of Washington Oct 2digerati @ university of washington19 What else can I do to learn? Some times programs are intuitive –Easily teach yourself the application –Do so by familiarizing with features by “Clicking Around” –Assertively try out the features: »“Blaze Away” observing what they do »Be efficient -- stay focused, don’t type a lot when you expect to exit What now, help?

20. The Information School of the University of Washington Oct 2digerati @ university of washington20 Built-in Help The help menu is very handy

21. The Information School of the University of Washington Oct 2digerati @ university of washington21 Ask questions interactively

22. The Information School of the University of Washington Oct 2digerati @ university of washington22 Online Tutorials Where do they come from? –Expert organizations –Online Magazines Different Formats –Interactive tools –Step by step examples Often used as references –Might support a user community - example UW Computing ThunderbirdThunderbird Things to consider: –Are they up-to-date? –Are they selling something?

23. The Information School of the University of Washington Oct 2digerati @ university of washington23 Example Online Tutorials Skype Tutorial (3rd Party) –http://www.laptopmag.com/Features/Skype- Made-Easy.htmhttp://www.laptopmag.com/Features/Skype- Made-Easy.htm Skype Online Help (Application Vendor) –http://www.skype.com/help/guideshttp://www.skype.com/help/guides

24. The Information School of the University of Washington Oct 2digerati @ university of washington24 Dummies Books http://www.dummies.com/ Similar Format

25. The Information School of the University of Washington Oct 2digerati @ university of washington25 Differences & Similarities of Applications Different vendors - similar software - same task –Superficially - GUIs use similar features may look different –Fundamentally - task largely determines how the software must work… they must be similar Implications –If you know one word processor, you can learn others fast –Software differences: mostly glitz and convenience –Don’t accept lousy tools, consider switching to other applications

26. The Information School of the University of Washington Oct 2digerati @ university of washington26 Lets look at 2 web browsers Camino Safari

27. The Information School of the University of Washington Oct 2digerati @ university of washington27 Another Implication Similar applications means quicker learning –Possibilities: »Web Browsers - verified! »Word Processors / Text Editors? »Operating Systems? »Programming languages?

28. The Information School of the University of Washington Oct 2digerati @ university of washington28 Mac or PC??? Arguments about which is better, Mac or PC create only create heat, no light –They are more alike than different –Any fluent person can use both I first bought a Mac Desktop, then a PC Desktop, then an IBM Laptop, and now this MacBookPro –And “afew other” computers in between

29. The Information School of the University of Washington Oct 2digerati @ university of washington29 Questions Open, New, Close, and Save can usually be found in the ______ menu

30. The Information School of the University of Washington Oct 2digerati @ university of washington30 Questions The online manual can usually be found in the ______ menu.

31. The Information School of the University of Washington Oct 2digerati @ university of washington31 Questions Name an advantage of a consistent interface from the consumer’s view? From the developers view?

32. The Information School of the University of Washington Oct 2digerati @ university of washington32 Summarizing Humans must learn to use tools –Software designers want you to learn easily »Good software uses consistent interfaces and menus Teach yourself applications by “Clicking Around” and “Blazing Away” –I don’t know all the features, you don’t know all the features, and that’s okay! Software for a task must share core features Learn applications independent of vendors

33. The Information School of the University of Washington Oct 2digerati @ university of washington33 Homework 2 Print out homework 2 You will have to complete some tasks on 2 different computer systems (Mac, Windows, or Linux) –How will you ever learn? Due in class on Friday, Oct 6th