1. Information Technology Services/Classroom Technology Mat Felthousen Manager

2. ITS organization http://www.rochester.edu/its/leaders/ http://www.rochester.edu/its/leaders/ Vice Provost/CIO Associate CIO, Planning, Finance & Administration Academic Technology Networking & Communications Data Center Information Security Administrative Computing

3. Academic Technology organization http://www.rochester.edu/its/leaders/documents/ATS_Org_High.pdf http://www.rochester.edu/its/leaders/documents/ATS_Org_High.pdf ITS Center Helpdesk Desktop consulting Site licensing Educational Technology Classroom Technology Web Services

4. ‘ClassTech’ organization http://www.rochester.edu/its/cts/ http://www.rochester.edu/its/cts/ 7 full time staff –Manager –Three staff dedicated to printing/computer lab spaces –Three staff dedicated to River Campus classroom support ~20 student staff

5. What we do Class videotaping Equipment/classroom training Film projection (video) Room consultation for enhanced classroom spaces Consultation for departmental A/V equipment purchases Classroom hardware and network support Limited classroom software support Printing support for the UR Printing system

6. Requesting a resource http://www.rochester.edu/its/cts/ctsreq.html http://www.rochester.edu/its/cts/ctsreq.html x51438 1 work-day’s notice for equipment delivery requests Software requests need to be made prior to the start of the semester, otherwise installation can take up to four weeks 5 work-day’s notice for most technician requests, room configuration changes Resources available for course-related activities as first priority, and are subject to availability

7. Equipment provided http://www.rochester.edu/its/cts/equipment.html http://www.rochester.edu/its/cts/equipment.html Projectors, Non-deliverable –16mm film projection (in selected venues) –35mm film projection (in Hoyt auditorium) Projectors, Deliverable –Computer projection (minimum XGA native, can handle up to UXGA) –Video projection (all non- ’computer’ sources) –Lantern and 35mm slide projection –Overhead projection –Document cameras (“opaque”) Audio (installed in rooms and/or deliverable) –CD deck –Cassette deck –Record player –Microphones (wireless and wired) Video (installed in rooms and/or deliverable) –Computers –DVD player (most with CD-R, DVD-R, and VCD capability) –Laserdisc player –VHS, PAL VHS –Video cameras (digital only)

8. Standard computer configuration http://www.rochester.edu/its/cts/itscmainlab.html http://www.rochester.edu/its/cts/itscmainlab.html Windows XP, Macintosh OSX 10.4.6 DVD/CDRW drives, accessible USB ports, headphone jacks/built-in speakers, 17” flat panel monitors Core software: dozens of applications, including Office 2003, Adobe suite, Macromedia suite, Matlab, Minitab, standard ‘viewers’

9. Configuration philosophy http://www.rochester.edu/its/cts/itscmainlab.html http://www.rochester.edu/its/cts/itscmainlab.html Make the machine “like home”, eliminate failure –DriveShield –Let the user do whatever they want (Run, Search, Help, etc) Make the machine up to date –NetOctopus/FileWave Ubiquitous software; “everything everywhere” –KeyServer/FlexLM Standardization/diversification –Same basic features everywhere, applications always in same spot

10. Services offered http://www.rochester.edu/its/cts/itscmainlab.html http://www.rochester.edu/its/cts/itscmainlab.html WebRFM Remote Desktop Scanning Wireless Telnet/SSH File Transfer station (Zip, floppy, etc) Walk-up kiosks CD burning Full compatibility with CDigix, Napster, Write-n-Cite, etc.

11. Classrooms (For Fall, 2006) http://www.rochester.edu/its/cts/ctsspaces.html

12. All enhanced classrooms XGA native (1024x768 pixels) data/video projection DVD player Stereo VHS VCR Stereo sound system Auxiliary a/v connection (coming soon) Laptop connection (video, audio, and network) Phone Network connection(s) Crestron touch panel control system

13. ITS computing facilities 12 enhanced rooms with single PC’s College Writing Program EdTech Center Gavett 244 Harkness 114 Harkness Economics lab Hylan 303 Hylan 307 ITS Center Mac/PC ITS Center PC ITS Center Public lab Sage Macintosh lab

14. 26 enhanced spaces Bausch and Lomb 106 Bausch and Lomb 109 Computer Science Building 209 Computer Science Building 703 Dewey 1-101 Dewey 2-110D Dewey 2-110E Dewey 2-162 Hoyt Auditorium Hubbell Auditorium Lander Auditorium Lattimore 201 Lattimore 210 Lower Strong Auditorium Meliora 203 Meliora 204 Meliora 206 Meliora 208 Meliora 218 Meliora 221 Meliora 224 Morey 321 Sage ‘Black’ room Wallis 210 Wallis 278 Wilmot 116 ~24 more to come over the next year