1. The Power of Investors Through Engagement VBDO Anne van Lakerveld 19 January 2010

2. Content Introduction VBDO VBDO engagement activities –Themes –Vocal vs Voting Power –Impact –Lessons learned Suggestions

3. Introduction VBDO Mission: making capital markets (more) sustainable Both on: Supply side (investors): projects on institutional investors (pension funds, banks, insurers, private investors) Demand side: monitoring of, and engagement with 55 largest Dutch publicly listed companies

4. VBDO engagement activities How: –By asking CSR related questions at AGMs of Dutch publicly listed companies –Follow up engagement Based on: –Project results –Analysis of publicly available information provided by companies themselves

5. Themes Transparency Responsible Supply Chain Management Remuneration Climate change Diversity

6. Vocal vs Voting Power Difference between presence at AGMs and engagement behind close doors; Difference between small and large investors; Difference between AGMs and countries.

7. Impact VBDO visits AGMs since 1995 -Increase in quantity of CSR reports -Increase in quality of CSR reports -Increase in integration between CSR and remuneration -Increase in performance on responsible supply chain management

8. Lessons learned Continuity and persistence Constructive criticism Sending questions beforehand At AGM VBDO addresses both the company and other shareholders

9. Suggestions Determine themes and goals Pool strength and resources Combine public and private engagement Show long term interest

10. More information VBDO www.vbdo.nl info@vbdo.nl anne.vanlakerveld@vbdo.nl +31 345 532653