1. Information Technologies Town Hall Network Services Group Tom Seto November 9, 2004

2. Information Technologies UCIT Town Hall 1.Recent Changes 2.Today’s Organization Chart 3.Service Initiatives

3. Information Technologies UofC Environment  March 8, ’04 Telecom Dept transferred to IT Network Services  12 people  Voices Services on Nortel SL100 Telephone Switch  Data Services – install and trouble shoot data networks  Integrated Telecom into Network Services to meet the demands of the future

4. Information Technologies Network Services Group Associate Director and Manager Tom Seto Network Operations Jim Fitzsimmons Terry Bellward Bob Chomany Mike Martini Tom Rolff Dave Swerhone (.5) Jason Wright Dave Yang Router Team Dan Clark Dave Jager Tu Nguyen (.5) Security Services Dean Berschl Tu Nguyen (.5) Dan Porter Dave Swerhone (.5) Voice Services Glenn Wagner Ian Gilkes Andy Holman Karl Hueneberg Dawn Kilpatrick Gerri Pacholik Project Planner Wolfgang Neumann

5. Information Technologies Service Initiatives  Unified Messaging  Wireless Futures  VoIP

6. Information Technologies Unified Messaging UM is the integration of several different communications media such as voice, fax, and email

7. Information Technologies Unified Messaging

8. Information Technologies Wireless  AirUC  http://www.ucalgary.ca/it/computing/netserv/wireless.html

9. Information Technologies Residences Reznet –1600 students –Wireless access for all students –Wired access for 800 students – not available in the two high rises Kananaskis and Rundle –Phone service and voicemail for all students

10. Information Technologies VoIP Voice will be just another application on the Internet Will run on the campus data networks Many kinds of phones –Hard phones –Soft phones The phone will be able to follow you The Voice Technicians will have to understand networks and IP

11. Information Technologies Questions?