1. TRANSPORTATION MANAGEMENT

2. TOPICS ► ECONOMIC FACTORS ► RATING AND PRICING CONCEPTS ► SPECIAL SERVICES ► DOCUMENTATION AND TRAFFIC MANAGEMENT ► SUMMARY

3. PRODUCTION, COST AND PRICING FACTORS ► ECONOMIC ( SERVICE PRODUCTION) FACTORS: Distance, Volume, Density, Stowability, Handling, Liability, Market Factors (Lane Volume and Balance). ► Costs: Variable, Fixed, Joint, Common ► Pricing base: Cost of service, value of service, combination, net rate pricing

4. RATING AND SOME PRICING CONCEPTS ► Rating ► Class rate ► LTL ► Per hundred weight (per hundred pounds) ► Commodity rate ► FAK (freight of all kinds)

5. SPECIAL SERVICES ► Transit Services (e.g. processing) ► Diversion and Reconsignment ► Split delivery ► Demurrage and Detention ► Accessorial Services

6. DOCUMENTATION AND TRAFFIC MANAGEMENT DOCUMENTATION ► Bill of Lading ► Freight Bill ► Shipping Manifest TRAFFIC DEPARTMENT RESPONSIBILITIES: Auditing and Claim Administration, Equipment Scheduling, Rate Negotiation, Research (Carrier Evaluation, Carrier Integration, Transport Service Integration), Tracing and Expediting SUMMARY