1. Process for Implementing Excellence PIEmatrix.com 100 Log In & User Dashboard Drawings Version 10/11/05 © Copyright 2005 PIEmatrix.com

2. © Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET PIEmatrix.com Drawing 100.2 User Information Current Project Access Name: Jim Stevenson Positions: Project Manager, Business Analyst Roles: Approver, Participant, Owner Start Project ERP View TeamView High-Level Report Dashboard User Access Type: User Start Project CRM View TeamView High-Level Report Start Project Web View TeamView High-Level Report Archived Project Access Display Archived Organization Organization: Universal Bank & Insurance CompanyBusiness Unit: Information Systems Group Search Project Configuration User Dashboard HelpLog Out Global Configuration Email: jim.stevenson@ubic.com Desk Phone: (555) 555-6556 User Mobile Phone: (555) 555-3497 Department/Group: ISIC

3. © Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET PIEmatrix.com Drawing 100.3 User Information Current Project Access Name: Jim Stevenson Positions: Project Manager, Business Analyst Roles: Approver, Participant, Owner Start Project ERP View TeamView High-Level Report Dashboard User Access Type: User Start Project CRM View TeamView High-Level Report Start Project Web View TeamView High-Level Report Archived Project Access Display Archived Organization Organization: Universal Bank & Insurance Company Search Project Configuration User Dashboard HelpLog Out Global Configuration Business Unit: Information Systems Group Email: jim.stevenson@ubic.com Desk Phone: (555) 555-6556 User Mobile Phone: (555) 555-3497 Department/Group: ISIC

4. © Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET PIEmatrix.com Drawing 100.4 User Information Current Project Access Name: Jim Stevenson Positions: Project Manager, Business Analyst Roles: Approver, Participant, Owner Project ERP View TeamView High-Level Report Dashboard Search Project Configuration User Dashboard HelpLog Out Global Configuration User Access Type: User Project CRM View Team Project Web View Team Archived Project Access View High-Level Report Project Name Team Name (select name to view details) Project ERP Will Browning Julie Warren Close Start Display Archived Organization Organization: Universal Bank & Insurance CompanyBusiness Unit: Information Systems Group Email: jim.stevenson@ubic.com Desk Phone: (555) 555-6556 User Mobile Phone: (555) 555-3497 Department/Group: ISIC

5. © Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET PIEmatrix.com Drawing 100.5 User Information Current Project Access Name: Jim Stevenson Positions: Project Manager, Business Analyst Roles: Approver, Participant, Owner Project ERP View TeamView High-Level Report Dashboard User Access Type: User Project CRM View TeamView High-Level Report Project Web View Team View High-Level Report Archived Project Access Close Start Display Archived Entire Team Progress User Progress Project NameProject ERP Organization Organization: Universal Bank & Insurance Company Search Project Configuration User Dashboard HelpLog Out Global Configuration Business Unit: Information Systems Group Email: jim.stevenson@ubic.com Desk Phone: (555) 555-6556 User Mobile Phone: (555) 555-3497 Department/Group: ISIC

6. © Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET PIEmatrix.com Drawing 100.6 User Information Current Project Access Name: Jim Stevenson Positions: Project Manager, Business Analyst Roles: Approver, Participant, Owner Project ERP View TeamView High-Level Report Dashboard User Access Type: User Project CRM View TeamView High-Level Report Project Web View TeamView High-Level Report Archived Project Access Hide Archived Start Project Web 3/05 View TeamView High-Level Report Start Project Web 12/04 View TeamView High-Level Report Start Display Archived Organization Organization: Universal Bank & Insurance Company Search Project Configuration User Dashboard HelpLog Out Global Configuration Business Unit: Information Systems Group Email: jim.stevenson@ubic.com Desk Phone: (555) 555-6556 User Mobile Phone: (555) 555-3497 Department/Group: ISIC

7. © Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET PIEmatrix.com Drawing 100.7 User Information Current Project Access Name: Jim Stevenson Positions: Project Manager, Business Analyst Roles: Approver, Participant, Owner Start Project ERP View TeamView High-Level Report Dashboard User Access Type: User Start Project CRM View TeamView High-Level Report Start Project Web View TeamView High-Level Report Archived Project Access Display Archived Organization Organization: Universal Bank & Insurance Company Search Project Configuration User Dashboard HelpLog Out Global Configuration Business Unit: Information Systems Group Email: jim.stevenson@ubic.com Desk Phone: (555) 555-6556 User Mobile Phone: (555) 555-3497 Department/Group: ISIC

8. © Copyright 2005 PIEmatrix.com CONFIDENTIAL/TRADE SECRET PIEmatrix.com Drawing 100.8 User Information Current Project Access Name: Jim Stevenson Positions: Project Manager, Business Analyst Roles: Approver, Participant, Owner Start Project ERP View TeamView High-Level Report Dashboard User Access Type: User Start Project CRM View TeamView High-Level Report Start Project Web View TeamView High-Level Report Archived Project Access Display Archived Organization Organization: Universal Bank & Insurance Company Search Project Configuration User Dashboard HelpLog Out Global Configuration Business Unit: Information Systems Group Email: jim.stevenson@ubic.com Desk Phone: (555) 555-6556 User Mobile Phone: (555) 555-3497 Department/Group: ISIC