1. Communication & Theatre 4/514 Organizational Communication Teamwork

2. “Team” is a metaphor Alternatives:  community  family  folks  associates

3. Assess the need Expertise Groups fail Efficiency Unpopular decisions Quick decisions The impact of cohesiveness

4. Productivity Cohesiveness It may be that the best teamwork is a momentary process. Teams created for specific projects with well-defined end dates probably work best.

5. Ongoing, ever changing, dynamic, non-repetitious interaction of events. All dimensions of a process are interdependent. Work Team Process is more Democratic!!

6. Linear Models AB causes

7. Circular Models A B Feedback

8. Helical Models A A1 A2 A3

9. Chaotic Models

10. Thing vs. Process Make a cake. Make a decision.

11. Content = the topic of conversation Process = our working relationships

12. 3 Dimensions of Process Structure -the architecture Function-how we work together Evolution-the history

13. We create reality, rather than discover it!!

14. Defensive behaviors are competitive. Supportive behaviors are cooperative. Adversarial democracy Unitary democracy

15. Hirokawa: Functional Group Behaviors minimal procedural protocol

16. describe problem analyze problem understand seriousness

17. Identify causes of the problem

18. marshal a range of alternative solutions

19. Evaluate plusses and minuses for each alternative

20. meeting planning

21. Characteristics of an ideal meeting Purpose is clear Members must meet Members understand purpose

22. Agenda is organized Agenda distributed prior to meeting members know what is expected membership is appropriate

23. Plans for facilitating made Plan your participation Personal appearance Note taking Room architecture Follow-up/evaluation

24. Be realistic!!! In terms of time allotted In terms of group’s ability to decide the issue

25. Members leave knowing what they have accomplished members’ needs met

26. Meetings don’t just happen.... They take planning.

27. End of Teamwork Session