1. E-Commerce Considerations Slides for 3/31/09

2. E-Commerce Considerations Initially, the introductory slides from text Chapter 8 (showing the questions addressed) will be shown. Then the use of e-commerce by a consumer will be investigated. Last, some supply chain management aspects will be shown.

3. © Pearson Prentice Hall 2009 8-1 Using MIS 2e Chapter 8 E-Commerce & Supply Chain Systems David Kroenke

4. © Pearson Prentice Hall 2009 8-2 Study Questions Q1 – How do companies use e-commerce? Q2 – What technology is needed for e-commerce? Q3 – Why is Web 2.0 important to business? Q4 – How can information systems enhance supply chain performance? Q5 – How can information systems support supplier relationship management? Q6 – How do organizations exchange data? Q7 – How can organizations connect computer programs?

5. Consumer e-commerce 1.Research product/service – online capabilities are particularly effective in this step 2.Purchase 3.Get delivery

6. Consumer e-commerce Research product/service Can use sites such as:PricescanPricescan Pricewatch Epinion Reseller Ratings

7. Consumer e-commerce The research for a wireless (Bluetooth) headset and a wireless router will be considered.

8. Consumer e-commerce New type of service: retrevoretrevo for electronics KayakKayak for airline reservations.

9. Supply chain aspects Michael Porter's Value Chain model framework (shown slightly different than our text) is shown here.here From Wikipedia, a web service definition.web service definition