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3. INA – Competencies and purposes INA is A public institute that belongs to the indirect state administration, i.e. a body with administrative and financial autonomy and its own assets INA aims at Pursuing assignments of the Ministry of Finance and Public Administration under its supervision Decree-Law n.º 85/2007 March, 29 3

4. Mission of INA INA’s mission is to enhance human resources of public administration by training, scientific and applied research and technical advice Decree-Law n.º 85/2007 March, 29 4

5. Board Business Units Support Services Initial training Training of managers Training for public administration management Training for ICT Pedagogic innovation Research and consultancy Development cooperation Management department ICT Unit Documentation center School secretariat Ordinance 354/2007 March, 30 Resolution N.º 3/CD/2010 Organisational structure of INA 5

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7. CEAGP – Advance studies in public administration Generalist training course in public management Admission to CEAGP obeys to knowledge examination that are open to everyone holding a bachelor’s degree CEAGP’s graduates are guaranteed to entry into the general technical career of public administration From 1 st. to 10 th edition of the course there was a total of 545 graduates Decree-Law 54/2000 April, 7 Initial training 7

8. Training for managers CAGEP – Advance course in public management Addressed to top managers of central public administration FORGEP – Training programme on public management Addressed to middle managers of central public administration CADAP – Course for top management of public administration Addressed to top and middle managers as well as to graduate employees of central public administration Law 51/2005 August, 15 Ordinance 1141/2005 November, 08 8

9. Top management (50 hrs + 25 hrs e-learning) Ethics of public service Administrative organisation Performance assessment Leadership HR management Financial and budgetary management Assets management Quantitative methods Information and knowledge management IT and electronic government Public management Quality and innovation management International and european affairs Prospective and development CAGEP – Advance course in public management Programme 9

10. Middle management (120 hrs + 60 hrs e-learning) Ethics of public service Administrative organisation Performance assessment Leadership HR management Financial and budgetary management Assets management Quantitative methods Information and knowledge management IT and electronic government Public management Quality and innovation management International and european affairs Prospective and development FORGEP – Training programme on public management Programme 10

11. CADAP – Course for top management of public administration Programme Mod 1 (110 hrs) -Content similar to FORGEP’s Mod 2 (110 hrs) -Political systems am PA systems -Economic and financial analysis (accounting, auditing and public finance) -Public policies -Strategic management -Balanced scorecard -Performance assessment of public organizations -Decision models and process management -Negotiation -Project management and evaluation Mod 3 (110 hrs) -Specialization -Leadership -CAF -Total quality on public administration -Public administration -Process reengineering -Information management -Environment policies -Competition policies -Public marketing 11

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13. Elaboration of the annual training program Selection of trainers Elaboration of the annual training program Selection of trainers Publicizing the program Selection of trainees Implementation of training courses Evaluation of the training Management training process 13

14. Courses regulated by law Pre-defined subject areas and workload Courses regulated by law Pre-defined subject areas and workload Other courses Auscultation of services Drivers of public administration reforms Brainstorming of INA’s managers Other courses Auscultation of services Drivers of public administration reforms Brainstorming of INA’s managers Diagnosis focus is on contents and pedagogic methods Diagnosis includes thematic areas, workload, pedagogic methods Selection of trainers Elaboration of the annual training program Training needs diagnosis 14

15. 15 Publicizing annual training program On paper Editing programs, Editing leaflets Newspaper notices On paper Editing programs, Editing leaflets Newspaper notices Personalized marketing Direct contacts with leaders Personalized marketing Direct contacts with leaders Electronic forms Website of INA Newsletter and e-mail Electronic forms Website of INA Newsletter and e-mail Disclosure forms 15

16. 16 Courses ruled by law CEAGP Public competition: Knowledge tests selection interviews Courses for managers Curriculum evaluation Courses ruled by law CEAGP Public competition: Knowledge tests selection interviews Courses for managers Curriculum evaluation Other courses Regular training program Selection criteria are in the program Commissioned courses Selection is done by customers Other courses Regular training program Selection criteria are in the program Commissioned courses Selection is done by customers Selection methods 16 Trainees selection

17. 17 Secretary of School Application forms online Secretary of School Application forms online Training Units Selection of trainees Monitoring of courses Awarding degrees and certificates Training Units Selection of trainees Monitoring of courses Awarding degrees and certificates Applications, selection of trainees, monitoring and evaluation of training 17 Training implementation

18. Training evaluation 18 Inquiry on trainees Inquiry on trainers Results of trainees evaluation tests Courses ruled by law Courses ruled by law

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20. 20 Research and consultancy unit Evaluation of public policies Evaluation on policies making process Prospective evaluation on public administration competencies Diagnosis on training needs Consultancy to public organizations Development of methodologies for training evaluation performance Feedback to training units 20

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