1. 4/17/2017 7:22 AM ©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

2. The Infrastructure Optimization Journey
4/17/2017 7:22 AM
The Infrastructure Optimization Journey
Mike Stone
Account Technology Strategist
Philip Duff
Technology Specialist - Infrastructure
Microsoft Australia
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

3. Agenda What is Infrastructure Optimization?
4/17/2017 7:22 AM
Agenda
What is Infrastructure Optimization?
Why embark on the IO Journey?
Optimizing Core Infrastructure
Starting the Infrastructure Optimization Journey
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

4. What Is Infrastructure Optimization?
4/17/2017 7:22 AM
What Is Infrastructure Optimization?
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

5. What is Infrastructure Optimization?
4/17/2017 7:22 AM
What is Infrastructure Optimization?
Based on the Gartner Infrastructure Maturity Model
Co-developed with Gartner for a Microsoft environment
Split into three broad areas
Core IO
Business Productivity IO
Application Platform IO
Developed to change the focus of IT resources from maintenance to delivering new services
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

6. Meeting the Challenge: Infrastructure Optimization
4/17/2017 7:22 AM
Models
Technology sequencing framework to build an optimized Infrastructure
Maps IT to organisational capabilities
Drive cost reduction, security & efficiency gains
Backed by analysts
Provides guidance and best practices for step-by-step improvements 6 6
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

7. Technology View of Model One Example
No common identity management model
Identity management for user identification
Centralized configuration and authentication, information protection infrastructure
Centralized administration, Federated Identity Management
No server-based identity or access management
Users operate in admin mode
Limited or inconsistent use of passwords at the desktop
Minimal enterprise access standards
Active Directory for Authentication and Authorization
Users have access to admin mode
Security templates applied to standard images
Desktops not managed by policy
Policy and Security templates used to manage desktops for security and settings
Directory and certificate-based Information Protection Infrastructure
Certificate Provisioning & Authorization for Mobile Devices
Centrally manage users provisioning across heterogeneous systems
Federated Identity Management across organizational and platform boundaries
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

8. Why embark on the IO Journey?
4/17/2017 7:22 AM
Why embark on the IO Journey?
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

9. Regulatory Compliance
4/17/2017 7:22 AM
The Challenge of Today
Technology Change
Regulatory Compliance
Competition
Security
Threats
Poorly Integrated
Solutions
IT Service
Management
Heterogeneity
End User
Productivity
Cost Reduction 9
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

10. 4/17/2017 7:22 AM
Microsoft’s Promises to You Enabling IT Pros & Development Teams Across the IT Lifecycle 10
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

11. Linking Infrastructure to Organisational Performance
4/17/2017 7:22 AM
Linking Infrastructure to Organisational Performance
Information technology fuels growth
Organisations with better IT have more productive employees
Robust IT infrastructure is a key driver of productivity and growth
Information technology gives managers more insight and control
Organisations in the top 25% of IT capability grew services 6.8% faster per year than their peers in the bottom 25% of IT capability.
Those in the top 25% of IT capability enjoy 23% higher productivity per employee than their peers in the bottom 25% of IT capability.
Isolating the impact of all IT functions on Productivity shows that IT Infrastructure is a key determinant of superior productivity.
Managers that are supported by better information systems have significantly better insight into, and control over, key dimensions of their organisations. 
Source: Enterprise IT Capabilities and Business Performance, Marco Iansiti, David Sarnoff Professor of Business Administration, Harvard Business School George Favaloro, Principal, Keystone Strategy, Inc-March 2006
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

12. Infrastructure Optimization Improves IT Efficiency
4/17/2017 7:22 AM
Infrastructure Optimization Improves IT Efficiency
PCs managed per IT FTE
700
600
500
400
300
200
100
20%
60%
20%
Avg PC’s per/IT FTE
IT Labor/PC 76
$1,320
172
$580
442
$230
Source: IDC data analyzed by Microsoft 2006
Organization
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

13. 4/17/2017 7:22 AM
How Can We Help You Build An Optimized Infrastructure? Core Infrastructure Optimization Model
Uncoordinated, manual
Infrastructure
Knowledge not captured
Managed IT
Infrastructure
with limited
automation and knowledge capture
Managed and
consolidated IT
Infrastructure
with extensive
Automation, knowledge captured and re-used
Fully automated
management,
dynamic resource
Usage , business
linked SLA’s. Knowledge capture automated and use automated
More Efficient Cost Center
Business Enabler
Strategic Asset
Cost Center
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

14. Process Culture View Microsoft Operations Framework/ITIL in IOM
Most effort
spent in:
Reactive
Ad hoc
Problem-Driven
“Avoiding Downtime”
Reactive
Stable IT
Request Driven
Change Management and Planning
“Keeping It Running”
Proactive
Accountable
Increased Monitoring
Formal Change Management
SLA’s
Improvement
Predictability
“Quality Driven”
Proactive
Optimizing Costs and Quality
Agile
Self Assessing and Continuous Improvement
“Taking The Lead”
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

15. Best Practices That Optimize Infrastructure
4/17/2017 7:22 AM
Best Practices That Optimize Infrastructure
$1320/PC Cost
$580/PC Cost
$230/PC Cost
Identity Management = $210/PC Savings
Multiple Directories
Multiple directories
No PC Management
Many passwords; SDcalls
Manual user provisioning
Single directory for Auth
One authentication directory
Automated provisioning
Meta directory
Single Sign-on
Auto password reset
Auto user provisioning
Standardization & Standards Compliance = $220/PC Savings
None
No PC life cycle strategy
Many hardware configs
Many software config
Many images
Standardization
3 or 4 yr PC refresh
Few hardware configs
Few software configs
Minimal # of images
Stds Compliance
Compliance auditing
Compliance Enforcement
Automated SW Distribution
Comprehensive PC Security = $160/PC Savings
Minimal PC Security
Ant-virus
Reactive security
Limited PC Security
PC firewall
Automated patching
Comprehensive PC Security
Anti Spyware
Network Access Control
100%
44%
17%
Source: GCR & IDC data analyzed by Microsoft, 2006
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

16. Optimizing Your Core Infrastructure
4/17/2017 7:22 AM
Optimizing Your Core Infrastructure
Experiences from the field
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

17. 4/17/2017 7:22 AM
Microsoft’s Promises to You Enabling IT Pros & Development Teams Across the IT Lifecycle 17
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

18. FY07 Core Model Capabilities
4/17/2017 7:22 AM
FY07 Core Model Capabilities
CROSS-MODEL ENABLERS
Desktop, Server and Device Management
Security and Networking
Identity and Access Management
Data Protection and Recovery
IT and Security Process
Identity
Presence
Rights Mgmt
Network Access
Manage Complexity, Achieve Agility
Fully Automated IT Management
Lowest TCO and Highest ROI
Efficiency
Protect Information, Control Access
Minimize Security Risk
Enable appropriate access
IT is a Strategic Asset, Competitive Differentiator
Desired State 18
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

19. Technology View of Model One Example
No common identity management model
Identity management for user identification
Centralized configuration and authentication, information protection infrastructure
Centralized administration, Federated Identity Management
No server-based identity or access management
Users operate in admin mode
Limited or inconsistent use of passwords at the desktop
Minimal enterprise access standards
Active Directory for Authentication and Authorization
Users have access to admin mode
Security templates applied to standard images
Desktops not managed by policy
Policy and Security templates used to manage desktops for security and settings
Directory and certificate-based Information Protection Infrastructure
Certificate Provisioning & Authorization for Mobile Devices
Centrally manage users provisioning across heterogeneous systems
Federated Identity Management across organizational and platform boundaries
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

20. How We Help You Get Dynamic
Virtual
Infrastructure
Design for Operations
Knowledge-driven
Management
Architect  Developer  IT Pro
ITIL-based
Multi-level: operating systems, system resources, applications
Capture knowledge in models
Desktop, Server
& Device Mgmt
Identity &
Access Mgmt
Security &
Networking
Data Protection
& Recovery
IT and Security
Process
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

21. Starting the Infrastructure Optimization Journey
4/17/2017 7:22 AM
Starting the Infrastructure Optimization Journey
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

22. Identify where you are in the Infrastructure Optimization Models
4/17/2017 7:22 AM
Identify where you are in the Infrastructure Optimization Models
Identify highest impact options
Identify biggest challenges
Build a plan that maps to your business and IT priorities
Work with Microsoft and/or our Partners to help you get started
“Microsoft and it’s partners want to help you plan, build and execute on your journey to Infrastructure Optimization”
Visit for more details
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

23. The Infrastructure Optimisation Seminar is aimed at: IT Managers
4/17/2017 7:22 AM
The Infrastructure Optimisation Seminar is aimed at:
IT Managers
Heads of Application Development
IT Business Strategists.
Brought to you by industry experts
If you are trying to take control of costs, stop fighting fires and move your IT Infrastructure from being an overhead to being a strategic business asset this day is for you.
Venue: Gold Coast Convention Centre
Date: 7th August 8:30 am to 5:15pm
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

24. © 2005 Microsoft Corporation. All rights reserved.
4/17/2017 7:22 AM
© 2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.
©2005 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.