1. Group 1 Dan Pashniak, Ernest Rempel, Jules Gareau, Glenn Karr, Michael Rodyniuk, Viha Nguyen

2. AGENDA 1. Describe Organization Is Electronic IT/IS Involved? 2. Define Organizational Problem 3. Define Information Aspect of Problem 4. Analyze how IT/IS Impacts the Problem 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages 8. Messages for Modern Leader No Yes

3. ORGANIZATION Investment Banking Branch of Germany’s second largest bank DrKW formed through purchases and mergers –Dresdner Bank (AG) bought Klienwort Benson (UK) and this entity combined with Wasserstein Parella (US) Dresdner Bank bought by German insurance company Allianz 1. Describe Organization

4. ORGANIZATION (cont) Headquarters and offices in London, Frankfurt, New York and Tokyo 6000 employees Two main divisions: –Capital Markets: Raises funds for clients through equity and debt financing –Corporate Finance & Origination: Provides advisory services for mergers and acquisitions 1. Describe Organization

5. ORGANIZATION (cont) In terms of M & A, DrKW ranks: –2 nd in AG (15 th in the world) In 2005, voted Best Place to Work Major competitors –Deutsch Bank, Goldman Sachs, Merrill Lynch IT –$700M budget –1000 staff –900 applications on 3000 servers

6. 2. Define Organizational Problem 1. Describe Organization PROBLEM Lack of Internal collaboration and information sharing Results in replication and regional isolation Causes “fiefdoms” for every major activity DrkW is involved in Challenge - Shift the paradigm - cross- functional collaboration Potential of falling behind client focused competitors

7. 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Information Aspect of the Problem Downsizing pressure reduced IT department staff and budget since 2001 Investment banking industries have large, complicated IT infrastructures supporting high volume transactions.

8. 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Information Aspect of the Problem CIOs tried to impose rigid standards and simplify procedures wherever possible Rangaswami did not want to impose top-down mandate Wanted the best to emerge naturally Developed an interest in blogging in DrKW

9. MIS Aspect Evolution of computer technology has helped people get closer to contributing to the “sea of information” on the World Wide Web RSS (Rich Site Summary or Really Simple Syndication) – feed that frequently publish updated work (e.g.. Blogs) Syndicates contents quickly & automatically Is Electronic IT/IS Involved? 4. Analyze how IT/IS Impacts the Problem 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization

10. 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Rangaswami believes blogosphere will help with collaboration between silos Blogs record organization’s thoughts and conversations while RSS allows contents to be searchable and consultable Emergent of electronic markets and client demands require DrKW to change its way of communicating MIS Aspect

11. 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization What is a BLOG A blog (a contraction of the term weblog) is a type of website, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video. Entries are commonly displayed in reverse-chronological order. "Blog" can also be used as a verb, meaning to maintain or add content to a blog. SOURCE: http://en.wikipedia.org/wiki/Blog

12. 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Types of BLOGs Personal Question and Answer Media Device based (PDA) Corporate  

13. 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Why Internal Blog Internal blogs were created by IT department Intended to share professional ideas, requests, opinions and provide faster solutions to problems Increase internal knowledge sharing to reduce redundancy and regional isolation Self-gratification achieved through good blogs Slow progress in the first 15 months but picked up in Q4 of 2004 Small involvement from the business side of the organization

14. 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization 1. Do Nothing – No evidence of the success of blogging available therefore DrKW can return to the original organization structures 2. Expand Internal Blogging – Since there was a jump in Q4 of 2004, the company can try to encourage business side employees to participate in sharing their market knowledge to colleagues worldwide 3. Go External – To gain more knowledge, competitiveness and better customer support, the company can expand their blogs to allow outsiders to view and contribute Case Alternatives

15. 6. Analyze Pros/Cons to Alternatives 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Pros & Cons Do Nothing –Pros Costs nothing Short term activities and communications remain the same IT remains lean and available to work on other internal projects –Cons May fall behind other IBs, lose market share to other competition locally and internationally when it comes to active communication

16. 6. Analyze Pros/Cons to Alternatives 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Pros & Cons Expand Internal Blogging –Pros Break down Silos and streamline communication internally Standardize philosophies and focus on fostering information sharing Leverages the cross-functional talent from multiple business units –Cons Cost to promote and deploy Cost to maintain Censors/Screening Perception by Senior Management

17. 6. Analyze Pros/Cons to Alternatives 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Pros & Cons Go External –Pros Expand market share Potential to be the next Merrill Lynch (pre 2008) Cutting edge (at the time) Create and Grow trust with public and clients –Cons …same cons as internal blogging with added concerns… legal and compliance issues. Potential to be the next Merrill Lynch (post 2008) Information Security (no matter how control is perceived) Hard to control which blogs are made public and which aren’t

18. 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Our Solution Continue to facilitate learning and communication using the latest technology Maintain open communication internally –The nature of business at DrKW does not lend itself to external information sharing Immediate solution –Move to a Wiki

20. 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages 8. Messages for Modern Leader 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Messages for Leaders Changes require exhaustive effort at the beginning or they will fail –Consider using consultants Pilot projects are essential to development Some steps are necessary to follow as stepping stones to future applications All choices will have pro’s and con’s –Leader must choose option that gives largest return for least risk

21. 6. Analyze Pros/Cons to Alternatives 7. Select Your Solution and Analyze Advantages 8. Messages for Modern Leader 5. Define IT/IS-based Alternatives for Solving Information/Organizational Problem 4. Analyze how IT/IS Impacts the Problem Is Electronic IT/IS Involved? 3. Define Information Aspect of Problem 2. Define Organizational Problem 1. Describe Organization Questions