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Marketing and society : social responsibility and marketing ethics Social responsibility definition : Some referred it to ” the obligation of the firm, beyond the requirement of low, to take into consideration in its decision making the social consequences of its decision and action as well as profit
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Social criticism to marketing Marketing receives much criticism some of them justified and much is not. Social critics claim that certain marketing practices hurt _ consumer _ society _ business firms
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marketing impact on individual consumer : 1 _ product : _ quality the firm should monitor carefully the quality control in manufacturing its product and make sure that certain standards are met _ warranties should be provided to assure customers that they get reliable product he should know that he have recourse if he purchase the product
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Before a foreign product can be sold to a particular county the rules and regulation of that country should be met first _ foreign sales _ Packaging a product should not be packed in away that its already deceiving the consumer.
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_ Planned obsolescence a practice of selling new product purposely planned for the phasing out of old product _ Safety The product must be save to consume or use
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_ Liability When damage is done due to the use of the product, the business is responsible
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2_ promotion : _ effect on children : have sensitive minds _ exaggerated claims : for attraction _ astfull, deceptive, manipulated
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3_ place of distribution _ refusal to sell or distribute to an area _ recycling _ use of channel power ( threats other company ) _ franchising (make false claims )
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4_ price : _ higher price to the poor _ spurious sales price ( inadequate information ) _ bait and switch higher price just when consumer show interest _ unit pricing:allow consumer to compeer the prices or product per established units such as ounces or quarter
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