1. D: Chapter 2 The Evolution of Management Thinking

2. Chapter Outline Introduction Classical perspective Humanistic perspective Management science perspective Recent historical trends New management thinking

3. Classical Perspective Scientific management Frederick Taylor (Exhibit 2.2) Bureaucratic organization Max Weber (Exhibit 2.3) Administrative principles Henri Fayol

4. Humanistic Perspective The human relations movement Howthorne studies The human resources perspective Abraham Maslow Douglas McGregor The Behavioral science approach

9. Recent Trends Contingency view Systems theory Open system, entropy, synergy Total quality management

12. New Management Thinking The learning organization Managing the tech-driven workplace