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Chronemics/Time How humans use and structure time Cultural examples
Business examples
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Proxemics/Distance Intimate- skin contact to 18 inches
Personal-18 inches to 4 ft. Social- 4 to 12 ft. Public – 12 ft to 25 ft. Workspace – 50 ft. is the distance within which most “knowledge ecology” occurs Dating - ?????
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Clothing/Physical Attractiveness
Speaker credibility Economic status Educational level Social status Level of sophistication Uniforms High status/low status dress
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Haptics/Touch Relationship based Studies with infants
Waitresses – haptics as persuasion
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Voice Paralanguage: nonverbal vocal messages
Research shows that listeners pay more attention to the vocal messages than to the words that are spoken when asked to determine a speaker’s attitude.
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Face & Eyes Most noticed and most powerful.
Six basic emotions that facial expressions reflect and are recognizable in and between all cultures.
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Postures & Gestures Kinesics: the study of body movement, gesture and posture.
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Characteristics of nonverbal
Culture bound Ambiguous Primarily relational* Intentional or Unintentional Continuous Multiple channels
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What you are stands over you … and thunders so that I cannot hear what you say to the contrary.
Ralph Waldo Emerson
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Functions of Nonverbal Communication
Repeating Substituting Complementing Accenting Regulating Contradicting Deceiving
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