1. OSCARS - Support for Remote Users 8 September 2006 Information & Library Services and The University of Greenwich Gateway http://gateway.gre.ac.uk Maggie Leharne OSCARS, Information & Library Services, University of Greenwich

2. OSCARS - Support for Remote Users 8 September 2006 Overview The University of Greenwich Gateway The University of Greenwich Gateway Library and Computing resources and services within the Gateway Library and Computing resources and services within the Gateway Information & Library Services’ web pages Information & Library Services’ web pages

3. OSCARS - Support for Remote Users 8 September 2006 The University of Greenwich Gateway Is for all university students Is for all university students Also called the Student Portal Also called the Student Portal Aims to minimize a student’s effort in accessing university information and services of particular interest to them Aims to minimize a student’s effort in accessing university information and services of particular interest to them Provides customizable content specific to an individual’s needs Provides customizable content specific to an individual’s needs A student only needs to login once to access various university services which may normally require use of several usernames and passwords A student only needs to login once to access various university services which may normally require use of several usernames and passwords Staff in university collaborative institutions can request guest accounts to use the Gateway Staff in university collaborative institutions can request guest accounts to use the Gateway Went live on September 18 th 2006 Went live on September 18 th 2006

4. OSCARS - Support for Remote Users 8 September 2006 Logging into the Gateway provides students with access to… Their emails Their emails Library and computing resources and services Library and computing resources and services School information School information Study support Study support WebCT and School intranet pages WebCT and School intranet pages Course information and grades Course information and grades Support services Support services Entertainment and events Entertainment and events University groups University groups Calendar plus much more all at…. Calendar plus much more all at….http://gateway.gre.ac.uk

5. OSCARS - Support for Remote Users 8 September 2006 How to log into the University of Greenwich Gateway Either go to http://gateway.gre.ac.uk Either go to http://gateway.gre.ac.ukhttp://gateway.gre.ac.uk Or follow the Student Portal link on the university’s homepage www.gre.ac.uk Or follow the Student Portal link on the university’s homepage www.gre.ac.ukwww.gre.ac.uk Then log in with the university computer id and password printed on your university registration form. NB If you have changed your password you must use this not the password on your registration form. Then log in with the university computer id and password printed on your university registration form. NB If you have changed your password you must use this not the password on your registration form.

6. OSCARS - Support for Remote Users 8 September 2006 Logging into the Gateway Login via the Gateway http://gateway.gre.ac.uk with the computer id and password printed on your registration. NB If you have changed your password you must use this not the password on your registration form. Or follow the Student Portal link on the University home page www.gre.ac.uk

7. OSCARS - Support for Remote Users 8 September 2006 If you need help logging in First try the help available on the login screen to see if this answers your query First try the help available on the login screen to see if this answers your query If not, then follow the Technical Assistance (Student) link for online help If not, then follow the Technical Assistance (Student) link for online help

8. OSCARS - Support for Remote Users 8 September 2006 How to use the Greenwich University Gateway Click on an Icon to launch a particular feature Click on a Tab to view a series of channels which will lead you the information and services you need A channel will provide you with the links to the information you need. You can add, delete and move channels and new channels will appear as appropriate

9. OSCARS - Support for Remote Users 8 September 2006 Current Tabs are: Home – General university information e.g. email Home – General university information e.g. email My School – Information about your school and access to school intranet pages My School – Information about your school and access to school intranet pages Library & Computing – Information about library and computing resources and services Library & Computing – Information about library and computing resources and services My Support – Information about personal support services available for you My Support – Information about personal support services available for you My Space – Blank tab for you to personalise My Space – Blank tab for you to personalise

10. OSCARS - Support for Remote Users 8 September 2006 Help once logged in Use the Help materials to see if these answer your query If not, follow the Student Support link for online help

11. OSCARS - Support for Remote Users 8 September 2006 Help using library and computing resources when you are in the Portal Use the help available in individual channels Use the help available in individual channels If these don’t answer your query contact OSCARS through the OSCARS portal channel which you can add to your portal pages If these don’t answer your query contact OSCARS through the OSCARS portal channel which you can add to your portal pages

12. OSCARS - Support for Remote Users 8 September 2006 Adding the OSCARS Portal Channel 1 Select Customise this page

13. OSCARS - Support for Remote Users 8 September 2006 Adding OSCARS Portal Channel 2 Decide where you want the OSCARS channel to appear and then select Add Channel

14. OSCARS - Support for Remote Users 8 September 2006 Adding OSCARS Portal Channel 3 On the next screen find the OSCARS channel by choosing either the Select a Category menu. Click Go button

15. OSCARS - Support for Remote Users 8 September 2006 Adding OSCARS Portal Channel 4 From the Select a Channel menu choose OSCARS – Library & Computing support for remote users. Click Add Channel

16. OSCARS - Support for Remote Users 8 September 2006 Adding OSCARS Portal Channel 5 You will see the view of the OSCARS channel you have added Click back to tab to see the channel in the location you specified

17. OSCARS - Support for Remote Users 8 September 2006 Adding OSCARS Portal Channel 6 Everytime you login to the Portal you will see the OSCARS channel on your portal pages

18. OSCARS - Support for Remote Users 8 September 2006 Library and Computing resources and services within the Gateway Electronic databases and journals Electronic databases and journals Library Catalogue and your library account Library Catalogue and your library account Academic Service Librarians’ Subject Guides Academic Service Librarians’ Subject Guides And more…channels will be added and changed as the Portal develops And more…channels will be added and changed as the Portal develops

19. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Journals & Databases 1 First select the Library & Computing Tab Then in the e-Library channel click on AthensDA

20. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Databases & Journals 2 Click on AthensDA direct login

21. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Journals & Databases 3 Enter your computer id and password

22. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Journals & Databases 4 Click on My Athens

23. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Journals & Databases 5 Click on Resources to link through to the Athens resources you are entitled to access

24. OSCARS - Support for Remote Users 8 September 2006 Library Catalogue & My Library Account View your library account and access the library catalogue

25. OSCARS - Support for Remote Users 8 September 2006 Academic Librarians’ Subject Guides Use these for information about resources and services relevant to your programme

26. OSCARS - Support for Remote Users 8 September 2006 Information & Library Services’ web pages Students can still access ILS and other university information via the web pages Students can still access ILS and other university information via the web pages For access to electronic databases and journals go to For access to electronic databases and journals go to –http://www.gre.ac.uk/lib/products/az.html http://www.gre.ac.uk/lib/products/az.html –Click on the Log in to AthensDA link –The procedure is then the same as access for these resources via the Gateway steps 3,4 and 5

27. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Journals & Databases 3 Enter your computer id and password

28. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Journals & Databases 4 Click on My Athens

29. OSCARS - Support for Remote Users 8 September 2006 Accessing Electronic Journals & Databases 5 Click on Resources to link through to the Athens resources you are entitled to access

30. OSCARS - Support for Remote Users 8 September 2006 Questions? If you have any queries you can contact OSCARS through: If you have any queries you can contact OSCARS through: – the OSCARS portal channel http://gateway.gre.ac.uk http://gateway.gre.ac.uk –the OSCARS web pages www.gre.ac.uk/ils/oscars by following the Ask OSACARS link www.gre.ac.uk/ils/oscars –oscars@gre.ac.uk