1. Microsoft Operations Manager (MOM) 2005 Allen G. Abrahamson Principal Systems Engineer National Technology Team June 28, 2015

2. Agenda Introduction to MOM 2005 MOM 2005 Capabilities Reporting Extending MOM  Management Packs  MOM Connector Framework Enterprise Configurations (Complex Topologies) Target Delivery Schedule

3. Increase IT Quality of Service Reduce IT Operational Cost Enhance Manageability of Windows Service Level Operational Efficiency Low High LowHigh Goal

4. Reporting Web based management reports Scheduled Publishing Event and performance management Enterprise event collection Rules based filtering and consolidation Proactive alerting/action response Apps/service monitoring Rules libraries Built-in knowledge-base Enterprise ready Central console Full redundancy Extensible MOM Delivers Automation Scripts Tasks Diagnostics

5. Canyon Park Building 11 MOSWest Los Colinas Charlotte Chicago Dublin TVP UK-IDC Madrid Les Ulis Milan Stockholm Munich Tokyo KK-IDC Sydney Singapore Benelux Silicon Valley Proof Point: Microsoft OTG Regional Collection Global Event Forwarding Centrally manages over 9,000 servers located in 225 sites Regionally collect events and forward critical alerts to the console

6. Daily OTG Event Processing 120 Million NT Events 35 Million Events/Alerts1100 Alerts = 180 SRs 31.5 Million events 85 Million events discarded Agent processes 1,073 rules Forwarded Managed ServersCollector/Gatherer Alert Console Security DB Collected Forwarded 31.5 Million Events 3.5 Million Alerts 90% security log, 8% application log and 2% system log Alert delay to the central Console under 2 minutes globally 86 tool servers for event management

7. Customers’ Needs Today Help me deliver value right away Help me run operations more productively Help me decrease my workload Broader/Better Management Packs Virtual Server, SharePoint, Siebel, SAP Fully language neutral State monitoring Integrated data warehouse Tasks and Diagnostics Topological views Deploys in hours not weeks Support for more complex environments Rolling upgrades

8. Reduced Time to Value Improved Install based on MSI Agentless Monitoring for evaluations Rolling Upgrades allowing management during upgrade Pre-requisite Checker to ensure successful install Computer Discovery through simpler discovery wizard

9. Enhanced Operations Operations Console optimized for all operational data State Monitoring down to a service subcomponent level Nested Groups for scoping users context Topological Views with server status Tasks for context sensitive diagnostics MOM Connector Framework (MCF) for full bi-directional communication to other management systems Maintenance Mode for servers to reduce noise

10. Refined Intelligence Improved Management Packs  Reporting, tasks, diagnostics  Transform into XML for editing and differencing More Management Packs Web Based Reporting Server and Data warehouse  Historical reporting  Authoring environment for customizing reports What 3rd party MPs do you want to see? Tell your vendors to write MOM MPs!

11. Reporting Based on SQL Reporting Service and the MOM Data Warehouse:  Long term data storage  Customization  Dynamic/Sophisticated reports  Per report security  Exporting data to other formats Service specific reports out of box  Summary reports  Capacity and performance trend graphs  Operations reports  Resources  Availability and Reliability Capabilities  View or print  Publish to Web site  Schedule generation offline

12. Extending MOM Management Packs (MP)  Intelligent monitoring of server applications MOM Connector Framework (MCF)  Interoperability with other management systems Extensible API and configuration  Development of custom solutions

13. Management Packs MOM’s knowledge distribution mechanism  Monitors a wide array of server health indicators  Calls attention to critical events that require administrator intervention  Provides guidance for administrators to resolve outstanding alerts Developed by application providers  Microsoft  Third Parties  Custom

14. Management Packs (cont.) Management Packs consist of:  Processing Rule Groups  Processing Rules  Computer Group Rules and Attributes  Views  Relationships  Text, links, and other info  Tasks (new in MOM 2005)  Reports (new in MOM 2005)

21. Improved Infrastructure Improved Infrastructure to support better MOM Knowledge  Instance Aware monitoring  Service Discovery  Cluster Monitoring  New reports, tasks, views and diagnostics  XML based import /export  MP refresh

22. Reporting MOM 2004 reporting is based on SQL Reporting Service and the MOM Data Warehouse:  Long term data storage  Customization  Dynamic/Sophisticated reports  Per report security  Exporting data to other formats Service specific reports out of box  Summary reports  Capacity and performance trend graphs  Operations reports  Resources  Availability and Reliability View or print reports on demand Publish reports to Web site Schedule generation of reports offline

25. Rule: Unit of Instruction/Policy Event Processing Rules  Collection rules  Filtering rules  Missing event rules  Consolidation rules  Duplicate Alert Suppression Performance Processing Rules  Sample Data  Threshold Alert Processing Rules Processing rule Provider NT event log Perfmon data WMI SNMP Log files Syslog Criteria Response Alert Script SNMP trap Pager Email Where source=DCOM and Event ID=1006 Knowledge Shipped Company

26. MOM Connector Framework Interoperability  Legacy management system  Trouble-ticketing system Expose MOM and MP intelligence  Forwarding MOM alerts  Collecting alerts from other systems  Tracking which alerts have been forwarded  Synchronizing alerts

27. MCF Operation Console Top Level Server Database Console MOMSP1 Database Other Mgmt System e.g. Tivoli, OpenView, etc… MOMSP1 CG MCF/WS Prod Con

28. MCF Architecture Product Connectors Reskit MCF SDK * Machine boundaries not displayed

29. Enterprise Configurations Availability and Scalability Security Partitioning Multiple management authorities Large scale management Distributed Topologies and Firewall configurations Integrating with other mgmt tools

30. A Single Config Group Console Management Server MOM Database Agent MOM Database Storage Reporting Management Server Discovery Grouping Aggregation MOM Agent Rules Engine Providers Responses UI Console MMC Admin Ops Console Reporting

31. Availability And Scalability DB MOM Server Agents MOM Server Agents MOM Server Agents

32. Multiple Management Authorities (Multi Homing) DB MOM Server Agents MOM Server Agents MOM Server Agents DB Config Group A Config Group B

33. Large Scale Management MOM Server Agents DB Master Config Group MOM Server Agents DB Zone Config Group A MOM Server Agents DB Zone Config Group B Alerts Most scalable solution Good for geographically dispersed agents Network-efficient as only “Alerts” travel between zones Currently supports two tier model Also allows regional operations model

34. Managing Across Firewalls MOM Server DB Agents Master Config GroupZone Config Group External/Internet TCP 270 MOM Server DB Internal Domain ADMZ Domain B Alerts

35. MOM Improvements Feature Area Scalability Max agents per CG Max agents per DCAM Max DCAMS per CG Max zones per Master Max nodes/ console Internationalization Globalized Localizable MOM 1000 700 4 6 6000 NO MOMSP1 2000 1000 10 20000 YES NO MOM2005 3500 1200 10 35000 YES

36. MOM Improvements (cont.) Feature Area Security (AD Based) Encryption Authentication Service Privileges Scripts Management Packs Extensibility Across Firewall Security Partition MOM Fixed Key AM Auth High In Proc 21 MPs Agents, Zones 1 Per DCAM MOMSP1 Fixed Key AM Auth High In Proc 28 WMI (MCF) SQL Views Agents, Zones 1 Per DCAM MOM2005 Dynamic Mutual (all) Low Out of Proc 29 Richer MCF Rules DCAMS Unlimited

37. Target MOM 2005 Schedule Public Beta 12/03 RCQ3FY04 RTMQ4FY04

38. Deploys in hours not weeks Support for more complex environments Rolling upgrades State monitoring & diagnostics Integrated data warehouse for off-line reporting Tasks and Diagnostics Topological views Broader/Better Management Packs Virtual Server, SharePoint, Siebel, SAP Fully language neutral “Make MOM easier to deploy.” Customer Requirements “Make MOM easier to use.” “Improve MOM knowledge.”

39. © 2003 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. aabraham@microsoft.com