1. PowerPoint Presentation by Charlie Cook The University of West Alabama SECTION 2 Jobs and Labor © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part. CHAPTER 6 Recruiting and Labor Markets

2. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–2 Chapter Objectives List different ways that labor markets can be identified and approached.List different ways that labor markets can be identified and approached. Discuss strategic recruiting decisions on recruiting images, outsourcing, and other related areas.Discuss strategic recruiting decisions on recruiting images, outsourcing, and other related areas. Explain why Internet recruiting has grown and how it affects recruiting efforts done by employers.Explain why Internet recruiting has grown and how it affects recruiting efforts done by employers. List and briefly discuss five external recruiting sources.List and briefly discuss five external recruiting sources. Identify three internal sources for recruiting and issues associated with their use.Identify three internal sources for recruiting and issues associated with their use. Describe three factors to consider when doing recruiting measurement and metrics.Describe three factors to consider when doing recruiting measurement and metrics. After you have read this chapter, you should be able to:

3. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–3 The Importance of Recruiting RecruitingRecruiting  Is the process of generating a pool of qualified applicants for organizational jobs  Seeks to improve workforce quality for competitive advantage: Cost of unfilled jobs Cost of recruiting Quality of recruited candidates

4. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–4 FIGURE 6–1 Integrating Recruiting Components

5. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–5 Strategic Recruiting and HR Planning Effective Recruiting Requires:Effective Recruiting Requires:  Knowing the business and industry  Identifying keys to success in the labor market  Cultivating networks and relationships  Promoting the “company brand”  Using metrics to measure recruiting effectiveness  Identifying talent before it is needed Training Recruiters and ManagersTraining Recruiters and Managers  Recruiting-related job skills  Diversity and sensitivity skills  Ethical recruiting behaviors

6. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–6 Labor Markets Labor MarketsLabor Markets  The external supply pool from which organizations attract their employees Unemployment Rates and Applicant PopulationUnemployment Rates and Applicant Population  Low unemployment creates competition for employees, raising labor costs.  High unemployment results the availability of more applicants and more qualified applicants.

7. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–7 FIGURE 6–2 Labor Market Components

8. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–8 FIGURE 6–3 Considerations for Determining Applicant Populations

9. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–9 Reaching the Applicant Population Recruiting Decisions Recruiting Method Recruiting Message Applicant Qualifications Administrative Procedures

10. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–10 Different Labor Markets and Recruiting Labor Markets Geographic Labor Markets Global Labor Markets Educational and Technical Labor Markets Industry and Occupational Labor Markets

11. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–11 Strategic Recruiting Decisions Sample Sample Organization-Based vs. Outsourced Recruiting Recruiting Presence and Image Training of Recruiters Regular vs. Flexible Staffing Recruiting and EEO: Diversity Considerations Recruiting Nontraditional Workers Recruiting Source Choices: Internal vs. External Strategic Recruiting Decisions Sample Realistic Job Previews

12. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–12 FIGURE 6–4 Recruiting and Diversity Considerations

13. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–13 Internet Recruiting Effects of Internet Recruiting Adjusting to new recruiting approaches Identifying new types of recruiting for specific jobs Training for managers and HR recruiters

14. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–14 Internet Recruiting (cont’d) E-Recruiting Places Internet Job Boards Professional/ Career Websites Employer Websites

15. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–15 Recruiting and Internet Social Networking Social Networking Recruiting Advantages: Allows job seekers to connect with employees of potential employers Allows employers to engage in social collaboration by joining and accessing social technology networks to help applicants post resumes and complete applications online

16. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–16 Recruiting Using Special Technology Means Internet Recruiting Tools Blogs E-Video Twitter

17. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–17 Legal Issues in Internet Recruiting The use (or misuse) of screening software Collection of federally required applicant information Exclusion of protected classes from the process Proper identification of “real” applicants Maintaining confidentiality and privacy Legal Issues in Internet Recruiting

18. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–18 Internet Recruiting AdvantagesDisadvantages Recruiting cost savings Recruiting time savings Expanded (global) pool of applicants Better targeting of specific audiences More unqualified applicants Additional work for HR staff Many applicants are not seriously seeking employment Access limited or unavailable to some applicants Privacy of information and discrimination issues

19. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–19 External Recruiting Media Sources Employment Agencies Competitive Recruiting Sources Labor UnionsJob Fairs Educational Institutions External Recruiting Sources

20. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–20 FIGURE 6–5 Advantages and Disadvantages of External Recruiting

21. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–21 FIGURE 6–6 What to Include in an Effective Recruiting Ad

22. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–22 FIGURE 6–7 College Recruiting: Considerations for Employers

23. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–23 Internal Recruiting Employee Databases Job Postings Promotions and Transfers Former Employees and Applicants Current- Employee Referrals Internal Recruiting Sources

24. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–24 FIGURE 6–8 Advantages and Disadvantages of Internal Recruiting

25. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–25 Recruiting Evaluation and Metrics Evaluating Recruiting Efforts Evaluating Recruiting Quality and Quantity Evaluating Recruiting Satisfaction Evaluating the Cost of Recruiting Evaluating the Time Required to Fill Openings

26. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–26 FIGURE 6–9 Recruiting Measurement Areas

27. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–27 Recruiting Metrics General Recruiting Process Metrics Yield Ratios Selection Rate Acceptance Rate Success Base Rate

28. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–28 FIGURE 6–10 Sample Recruiting Evaluation Pyramid

29. © 2011 Cengage Learning. All rights reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible Web site, in whole or in part.6–29 Increasing Recruiting Effectiveness Technical ApproachesNon-Technical Approaches Resume mining software Applicant tracking Employer career websites Internal mobility tracking system Personable recruiters Emphasizing positives about the job and employer within a realistic job preview Fair and considerate treatment in the recruiting process Enhancing applicants’ perceived fit with the organization