1. Ready for the Journey Part II

2. Ready for the Journey, Part II The Depot Student Financial Services Team 55 / Technology Support Registrar’s Office

3. The Depot

4. National leader in student services The Depot is the one-stop shop – Financial Aid – Billing – Registrar – Residence Life – Dining Services – Student IDs – Parking Permits – Notary Public Contact us: 1-888-588-6083 thedepot@acu.edu acu.edu/thedepot

5. Students can view account information on The Depot link in myACU

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8. Students view bill and add parents as authorized users here! 2

9. Dining Services

10. Meal Plans, Bean Bucks, and Campus Cash 11 locations across campus Accept cash, debit and credit Bean Bucks and Campus Cash accepted at: The World Famous Bean, Bagel Wagon, Connections Café, Einstein Bros Bagels, Java City, Wildcat Café, Pizza Hut Express, Starbucks, The Fatted Cafe View menus and nutrition info http://acu.campusdish.com

11. Dining Services The Bean is open all day from 7am-11pm Full-time nutritionist on staff Students in a residence hall: – All-Access 7 or – All-Access 5 Update MP through 12 th day of classes Update on The Depot link Gluten free menu options

12. Campus Cash vs. Bean Bucks Campus Cash Students purchase through The Depot link Used for food and merchandise purchases Balance rolls forward each semester Students get back 100% of balance at any time Bean Bucks Comes with all meal plans Used for food purchases only Balance rolls forward from fall to spring

13. Residence Life Residence hall and roommate assignments – Notified through ACU email Roommate changes – Deadline: Friday, July 29 th – Email reslife@acu.edu Move-in weekend – Saturday, August 20 th, 8 am to 6 pm – Sunday, August 21 st, 1 to 5 pm

14. Student Financial Services

15. Financial Aid – Receive and verify FAFSAs – Award scholarships and grants – Certify and process loans – Receive and apply outside scholarships Billing – Produce the statement – Monitor payment plans

16. Student Financial Services Complete the FAFSA – www.fafsa.gov Carefully read award letters Communication from us… – Is sent to the student’s ACU email – Is critical – Is time sensitive – Needs action

17. SFS Checklist Federal Direct Stafford Loan – Accepted on students myACU account – Complete Entrance Counseling and MPN requirement at www.studentloans.gov Meet Financial Settlement by August 15 th – Pay Account Balance – Wildcat Pay Plan – Additional Loans PLUS at www.studentloans.gov CAL at www.hhloans.com – Combination

18. Student Financial Services Payment Options – Pay in full by August 15 th OR – Set up payment plan by August 15 th Payment plan installments due on the 30 th of each month – 6 month plans begin June 30 th – 5 month plans begin July 30 th – 4 month plans begin August 30 th

19. Wildcat Pay Portal Wildcat Pay Portal www.acu.edu/payingyourbill Students may set up parent(s) as authorized user View eBills View real-time account details Make one-time payments Enroll in a Wildcat Pay Plan – 6, 5 or 4 month plan options – Installment due dates are the 30 th of each month – Enrollment fee is $50 per semester

20. Federal College Work Study and Student Employment Students can get a job without work study eligibility Must apply on your own Work Study award amount of $2500 is only an estimate Students are paid twice a month Earnings are paid directly to student – NOT paid to student account

21. Team55 Student Technology Support

22. Team55 - Student Technology Support Location - Learning Commons – (325) 674-5555 or x5555 – team55@acu.edu – http://team55.acu.edu – Social Media - @acuteam55 7a-Mid. on M-R & 7a-5p on Friday Sat. 10a-6p & Sun. 2p-Mid. Available via phone, chat, email, and walk-up

23. Team55 – Computer Support Software Troubleshooting – Application Support (Word,Excel, iTunes, etc.) – Basic operating systems issues – Support, not training – Minor issues handled withPitStop appointments

24. Team55 – Computer Support High-End Repair Center – Extensive Software Repair – Virus Removal – Operating System Re-install – Data Backup and Recovery – Apple Warranty Repair – Self Service Hardware Repair

25. Team55 – Mobile Support iPhone, iPad, iPod touch – Troubleshooting – Wireless/Account Setup – Warranty Replacement – iTunes Syncing

26. Team55 – Residential Support ResNet – Deployed Student Assistance – Network Troubleshooting Wired Connections Wireless Connections – Dorm Phone and Voicemail – Cable TV – Remote and On-Call Support

27. Team55 – Academic Technology myACU – Google Apps – Class Blogs – iTunes U – Blackboard – ACU Files – Course Calendars Mobile Apps – ResponseWare – Mobile Blogs – BookMyne – Blackboard Mobile – GetGo!

28. Available Technology Resources Over 700 lab computerswith printers/software Cable and unlimited localphone service Wired and WiFi Network $15 printing credit persemester myACU and ACU Mobile

29. Student Technology Discounts Discounts on Dell and AppleComputers Discounts on Software – Microsoft Office – Adobe Creative Suite Available on the Team55Website – team55.acu.edu – Under “Miscellaneous”

30. Registrar’s Office

31. Family Educational Rights & Privacy Act - 1976 The primary rights afforded to the student are: – The right to inspect and review their education records. – The right to have some control over the disclosure of information from the records. – The right for the student to retain control of access to education records.

32. Enrollment Verification Primarily for insurance purposes Certificates can be obtained by the student from The Depot link on myACU Verification for each semester begins two weeks before the first day of class

33. Dropping / Adding / Withdrawing Dropping a Course – Day 1-5 is free; student should contact their advisor – Day 6-15 follows refund schedule; student uses withdrawal form – Day 16+ there is no refund; student uses withdrawal form – No drop/withdrawal after week 12

34. Withdrawing from the University What does this entail? – Dropping of all classes and leaving ACU – Student receives W grades – Student can contact The Depot

35. A Few Things to Remember Be aware of the academic calendar. Remind your student about ACU email. Students who are responsible for their own business learn problem solving skills that are very important. ACU is a great place for students to make mistakes.

36. Academic Development Center Services Include: SOS Program Undeclared Advising Program Academic Coaching Academic Probation University Testing Center

37. Presentation Takeaways 1)Have questions? Contact The Depot. – 1-888-588-6083 – thedepot@acu.edu 2)Become an authorized user in Wildcat Pay! 3)We want to partner with you! – Must have authorization from student – Submit FERPA Release Form 4)Parent session info online – www.acu.edu/parentsession

38. Questions?