1. Find Articles Fourth Generation Design For Federated Searching

2. Agenda Articles Committee Generations Bibliographic Instruction Technology (goes with each generation)

3. User Pathways To Finding Articles Knowledge of specific databases and how to use them (Databases A-Z) Partial knowledge (Databases by Subject) No knowledge (Find Articles, Google)

4. User Pathways To Finding Articles Scholarly and comprehensive results (more) (less) Knowledge and Training

5. User Pathways Knowledge Partial knowledge No knowledge Subject clusters Mapping your search to a subject Takes you away from your natural path User Databases by Subject Find Articles Clusters (courses) Google Databases A-Z

6. Insert Database A-Z graphic

7. Databases A-Z Change color to green Insert Databases by subject graphic

8. Databases A-Z Change color to blue Insert Find Articles

9. Rochester’s user-centered design process Usability group Content group Design group Key tasks Test results Prototypes Issue responses Design iterations Test results

10. Artifacts of design process Issue response document Usability results Key task list Regular meetings (design = usability) Project specific meetings. (usability=content and content=design)

11. User focus Usability group Design group Content group Highest. No other goal than to represent the user. Medium. Competes with standards, technology, time and money Medium. Competes with exhaustive content, complex tasks

12. Meet them where they are. Students attend POL250 – “Conflict in Democracies” They do not relate to Political Science. They do not envision themselves as political scientists. Courses, not academic discipline.

13. How to sustain “Meet them where they are” Distributed workload (all skill level bibliographers participate) Automated system; automated work space Database driven