1. Presentation to UCIST 30 May 2008 Andrea Chappell

2. Topics Online Learning Environment Review Project Looking for approval to start! UW-ACE Operations retreat – FYI and input UW-ACE general update Upgrade to V7.2 Security breaches Ops topics Add-on applications UW-ACE Statistics

3. OLE Review Project – Why? ANGEL has performed well, scaled well, added functionality Integrated audio recording (Wimba) and TurnItIn; next, clickers ALI relationship continues to be mostly satisfactory In four years since adoption, much has changed: Explosion of Web 2.0 apps and mobile devices – new forms of communication, delivery, participation Marked increase in capture and delivery of audio/video materials Market place: merger of leaders WebCT and Blackboard (and bailing from them?), and more robust and supportable open LMS So … Evaluate where we are, where we want to be after 2010 (renewal) Recommend direction to UCIST

4. OLE Review Project – What? Overview of process: Phase I: investigate and report on short list of candidates Phase II: further investigate short list, if warranted Comprehensive campus consultation along the way Duration: Starts when UCIST approves the charter Phase I due January 2009 (?) Final recommendation in May 2009 (?)

5. OLE Review Project – Team “Core" group Will meet regularly for all phases of the project UW-ACE Operations group so far Needs a faculty member and student(s) “Resource" group Participate for particular topics, welcome for all Members from areas such as the Faculty computing offices, the Bookstore, IST security resource, etc. Likely will include additional faculty members

6. OLE Review Project – Approve? Charter http://ist/~chappell/projects/lms_review_2008/charter_lms_2010.html http://ist/~chappell/projects/lms_review_2008/charter_lms_2010.html Appropriate objectives? Appropriate scope? Enough information given in the statement of work? Too "scary" or too careful in broaching the subject of a possibility of a switch from ANGEL, if warranted? Team members – OK? http://ist/~chappell/projects/lms_review_2008/team_list.html http://ist/~chappell/projects/lms_review_2008/team_list.html

8. UW-ACE Operations Retreat 20 June 2008 (RAC building) Focus efforts of UW-ACE Operations group for the next year Review long list of future items Identify the "big" items to prioritize over that time Examine our processes for managing UW-ACE Etc.!

9. Examples of “Future Items” Audio and video on UW-ACE Learning Program Suite - how to be involved? See Bulletin item on UW directions for objectives and standards.UW directions for objectives and standards E-portfolio in ANGEL UW-ACE processes How long to keep old course data Removing read/write access for instructors to old courses Procedures and Policies Gathering feedback from users - provide a form or at least an advertised mechanism Instructor/TA Evaluations Presence management (ANGEL Live and more). ANGEL Live - who is using, and experiences IST Presence management pilot Next version (v7.4?) focus groups Accessibility, …

11. General Update – Upgrade to v7.2 Upgrade to V7.2 Smooth upgrade on Tuesday, April 29th Authentication problem on Wednesday, April 30th (fixed) Top V7.2 issues: Mostly e-mail E-mail marked as spam (tweak made to our spamassassin, leaves UW vulnerable to internal e-mail spam attack). Addressing with ALI. "Scary" error message when e-mail sent from ANGEL to joeuser@uwaterloo.ca and joeuser has not specified a forwarding address. Encouraged Mac users to upgrade to Firefox 2.0 to fix Mac- related e-mail issues.

12. General update – Security Breaches Two students gained privileged access via vulnerability. Assoc. Deans of Undergrad Math handling cases. AD- U Arts and Eng apprised (activity in some courses). Log activities uncovered unrelated stolen Uwdir and Nexus password. Two culprits changed midterm marks in UW-ACE. AD-U Math handling cases. Reviewing for recommendations regarding process changes (db checking) and "best practise" (maintain another copy of marks outside UW-ACE??).

13. General update – Ops topics Auditing a course - Policy Undergrads must register and pay for the course, should not be added just on request. Grads may be added to undergrad courses upon professor's approval. V7.3 Beta Impressive new admin tools. Possibly upgrade April 2009, depends on benefits and “appetite". File formats caused problems with printing in Library Info sent to CTE Liaisons regarding creating PDFs (margin issues).

14. General update – Add-ons Turnitin pilot into second term survey of students, faculty, staff, admin run by Bruce Mitchell (through UW-ACE) Wimba renewal IST paid half, DCE half; price high and usage low (but vital in some DE courses) Over next 9 months DCE will look into other solutions i-Clicker Discussions about clicker registration integration