1. Electives in Business Analytics & Operations Management Dr. S. Lele Ralph J. Tyser Distinguished Teaching Fellow of Decision Sciences Department of Decision & Information Technologies

2. What is Business Analytics?  Analytical techniques from multiple disciplines to solve business problems  Data mining, statistics, operations research, game theory  Business Analytics is not a distinct management function, but is a skill-set that can add value in each management function ♪Sales forecasting ♪Customer relationship management at credit card firms ♪Optimizing asset allocation in a portfolio ♪Scheduling ♪Competing on price, capacity; entering and exiting a market ♪Aligning incentives in a supply chain, executive compensation

3. Electives in Business Analytics  BUDT 732: Decision Modeling with Spreadsheets  Spring 2007: DC-E, DC-W  Fall 2007: CP  BUDT 733: Data Analysis for Decision Makers  Spring 2007: CP  Fall 2007: DC-E  BUDT 750: Game Theory for Managerial Decisions  Spring 2007: CP, DC-E  Fall 2007: DC-W

4. What is Operations Management?  Every firm has systems that create and deliver the firm’s products and services  These systems must be designed, operated, and improved ♪Design of auctions at eBay, LaGuardia ♪Design of supply chains: reverse logistics, optimal procurement ♪Pricing and revenue management at Sabre ♪Telecommunications network design at Level3, AT&T ♪Call center operations ♪Product design at Toyota ♪Project management at Infosys

5. Electives in Operations Management  BUDT 724: Operations Management  Spring 2007: CP, DC-E  BUDT 758D: Pricing and Revenue Management  Spring 2007: CP, DC-E  BUSI 785: Project Management in Dynamic Environments  Spring 2007: BA  Summer II 2007: DC-E  Fall 2007: CP, DC-W