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info at weigend.com twitter.com/aweigend: facebook.com/aweigend Supernova 2009 Taking Data Seriously Andreas Weigend
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Connecting Computers
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Connecting Pages
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Connecting People
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Underlying?
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Data The amount of data created by each person doubles every 1.5 … 2 years □ after five years x 10 □ after ten years x 100 □ after twenty years x 10000
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1 billion connected flash players
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40 billion RFID tags worldwide
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99% DNA overlap
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Biology: ~100k years Time Scales Technology: ~1 year
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Trash? Treasure?
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Social Data Revolution How the Changes (Almost) Everything
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Social Data = Shared Data................ pieces of content shared per month 10 billion
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Social Data = Shared Data 1 billion videos watched per..... day
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Introduction Data I C2B (Customer-to-Business) II C2C (Customer-to-Customer) III C2W (Customer-to-World) IV Insights Application Travel Taking Data Seriously
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+1 800-4-SCHWAB
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Imagine... You knew all the things people here have bought... what would you do? You knew all of their friends You knew their secret desires
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Discovery Recommendations Decision making
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Impact of recommendations? 5 – 25% increase in sales
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… only occasionally punctuated by purchases Process of creating and refining product space awareness… Shopping?
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How do you know peoples’ secret desires ?
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Instrument for feedback
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Situation Location Device Attention Transactions Clicks Intention Search Data Sources
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Connection data New Data Source
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C2C = Customer-to-Customer Customers share with each other
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Business Customers
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Amazon.com Share the Love
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Amazing conversion rates since you chose: Content (the item ) Context ( you just bought that item) Connection (you ask Amazon to email your friend ) Conversation (information as excuse to communicate)
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C2W = Customer-to-World Customers share with everybody
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Amazon.com: Public sharing of interests
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Consumers - Engage - Share - Connect 3 times per week
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Product Customer Brand
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Rooms to Avoid: 01, 21 08, 17 Rooms Ending in: Possible Ice Machine / Elevator Noise Limited View Rooms Corner / Oversized Rooms: 04 24 Oversized, Corner Room, Quiet Room Oversized, Corner Room with North Times Square Views (Higher Floors) Rooms Ending in:
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@aweigend weigend.com
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http://weigend.com/blog
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