1. Mobile Messaging & Exchange 2003 SP2 overview Ewan Dalton Microsoft UK

2. Service Pack 2 Improvements Mission Critical Dependability Improved Spam Protection Integrated Intelligent Message Filter (IMF) Identify and block more spam types Support for SenderID Improved Mobile E-mail Enhanced Outlook Mobile with Direct Push Support for device policy provisioning Device and message security Pervasive Productivity Improved Mailbox Fundamentals Increased storage limits Performance, management and controls Connection enforcement by type Operational Efficiency

3. Improved Mobile E-Mail Improved mobile Outlook experience Reduced bandwidth and latency Direct Push email, calendar, contacts & tasks Additional Outlook properties GAL lookup New policy provisioning for devices Device password restrictions Local device reset Additional device and message security Certificate authentication S/MIME Remote device reset

4. Messaging and Security Feature Pack New Direct Push Technology keeps your Outlook Mobile up-to- date by delivering Inbox, Calendar, Contacts and Tasks information quickly and directly to your device New sync of the Outlook Mobile Tasks list with Exchange 03 SP2 Over-the-air lookup of the Global Address List (GAL) on Exchange 03 SP2 Helps to better protect devices Remotely manage and enforce select corporate IT policies over-the-air via Exchange 03 SP2 console Enable automatic reset of data when password is entered incorrectly X number of times Help to better protect device data with remote reset of on- device data Increase access security to Exchange 03 SP2 using Certificate-based Authentication to the server Help protect email content with native support for S/MIME Enables more cost-effective mobile messaging Utilize existing Exchange 03 SP2 investments and reduce need for additional third party server product and client access license fees Easy-to-manage and easy-to-scale mobile messaging solution New GZIP data compression that optimizes data bandwidth and network latency Enhances the Outlook Mobile experience

5. Push email GAL lookup Create device policy Demo

6. Direct Push Process 4. If new mail arrives before heartbeat interval expires, Exchange 2003 notifies device that changes have occurred in the mail box 1. Device sends request to Exchange 2003 SP2 server 2. Exchange 2003 holds the request pending until heartbeat interval expires 5. Device immediately issues SYNC request to pull mail. Upon SYNC completion, go to step 1 3. If no mail arrives before heartbeat expires, device sends another Keep Alive request Windows Mobile Device with MSFP Server running Exchange 2003 SP2

7. Device Policy Configuration

8. Device policy in action

9. Help Protect Unauthorized Entry to Device: Screenshots

10. Certificate-Based Authentication: Screenshots Using Certificate Authentication Using Basic Authentication

11. Policy Application Device wipe Demo

12. Microsoft Windows Mobile Solution Microsoft Exchange Servers Corporate Application Servers Mobile Mail Server Mobile Mail Server Corporate Firewall Internet Wireless Networks Mobile Middleware Approach Operations Center Eliminating Barriers No Middleware Required Limited Device Set Choice of: Mobile Devices Laptops Web Access

13. Enterprise Deployment Exchange Front End server Mailbox Server Internet (Cellular Networks) Wired line Wireless line Legend Wireless PDA HTTPS (443) Smart phone Wi-Fi PDA Wi-Fi Smart phone Internet (802.11x - hotspots) Wi-Fi PDA Wi-Fi Smart phone Wireless Intranet (802.11x) Corporate Network ISA 2004 Server (recommended) HTTPS (443) Outlook from home (rpc/http) OWA from kiosk or from home Wi-Fi Laptop Wi-Fi Laptop Upgrade the Front End Server to Service Pack 2 for direct push

14. MS IT Scalability http://www.microsoft.com/windowsmobile/business/whitepapers/scalability.mspx http://www.microsoft.com/windowsmobile/business/whitepapers/scalability.mspx 106k User Mailboxes WW 4 Major World-Wide Hubs with Front- End Access for 106k mailboxes Approx 25% use mobile devices 2/3 use Smartphone 1/3 use Pocket PC Phone Edition Windows Mobile and Exchange help MSIT do more with less 60k mailboxes in Redmond In Redmond all mobile services for Exchange 2003 on 3 servers 20,000 simultaneous HTTPs sessions per server (2x CPU, 2Gb RAM) 10K+ users/2M+ connections/month Same servers are used also for Outlook Web Access (OWA) and RPC/HTTP IncreasedProductivity Better Return On Investment Lower TCO

15. GZIP Compression Reduces Size & Time-To-Sync Of Exchange Server Data GZIP data compression improves on size and time-to-sync GZIP data compression optimizes size of Exchange Server data before sending data down to device Significant savings in bandwidth and latency (speed) between Windows Mobile 2003 and Windows Mobile 5 Initial tests have shown up to 35% savings for Contact & Calendar and up to 60% in savings for Inbox/email E.g.: A user that used to get 10MB in email using WM2003 can now get 4MB in email using WM5 More optimized data size also reduce time device needs to sync email by up to 40% Comparing compression performance for Exchange data Index = 100

16. Device And Server Requirements Mobile Device Requirements Requires a Windows Mobile 5 device MSFP will not work on devices with previous versions Future support from ActiveSync licensees 3 rd party devices & software Availability to be announced… Exchange Server Requirements Requires upgrade from Exchange Server 2003 to Exchange Server 2003 SP2 on Front End Server Only No major changes beyond SP upgrade Need to increase IIS and Firewall https connection timeout to the ActiveSync virtual directory Recommend 15min to 30min for timeout

17. Getting MSFP Via Upgrades MSFP will be rolled into Windows Mobile 5.0 AKU2 For devices shipping after AKU2, OEMs can pick up MSFP as part of normal AKU process For 5.0 devices already in market, OEMs can use Image Update to deploy MSFP For Windows Mobile 2003 SE devices already in market, OEMs can provide traditional ROM upgrades via ROM re-flash – complete upgrade to 5.0 required

18. Interdependencies FeatureRequires WM 5.0Requires Feature Pack Requires Exchange 2003 Sp2 Persistent StorageYesNo Synchronize TasksYesNoYes Browse GALYes Policy enforcementYes Remote WipeYes Local WipeYes Certificate based authentication Yes Pictures in ContactsYesNoYes Enhanced AUTDYes S/MIME SupportYes GZIP CompressionYes Connection cachingYes

19. Service Pack 2 Improvements Mission Critical Dependability Improved Spam Protection Integrated Intelligent Message Filter (IMF) Identify and block more spam types Support for SenderID Improved Mobile E-mail Enhanced Outlook Mobile with Direct Push Support for device policy provisioning Device and message security Pervasive Productivity Improved Mailbox Fundamentals Increased storage limits Performance, management and controls Connection enforcement by type Operational Efficiency

20. Integrated Intelligent Message Filter Updated SmartScreen technology from MSN Identify and block “ phishing ” email Support for Sender ID Sender domain verification Identifies “ spoofing ” and phishing email ? ? Improved Spam Protection spam

21. Sender ID Framework One time: publish SIDF record in DNS using Sender Policy Framework (SPF) text file format One time: publish SIDF record in DNS using Sender Policy Framework (SPF) text file format No other changes required No other changes required E-mail message sent as normal E-mail message sent as normal Look up Sender’s SPF record in DNS Look up Sender’s SPF record in DNS Determine PRA or Mail From check Determine PRA or Mail From check Compare PRA to legitimate IPs in SPF record or Mail From check Compare PRA to legitimate IPs in SPF record or Mail From check Match  positive filter input Match  positive filter input No match  negative filter input No match  negative filter input Message transits one to many e-mail servers en route to receiver Message transits one to many e-mail servers en route to receiver

22. Sender ID & IMF Demo

23. Service Pack 2 Improvements Mission Critical Dependability Improved Spam Protection Integrated Intelligent Message Filter (IMF) Identify and block more spam types Support for SenderID Improved Mobile E-mail Enhanced Outlook Mobile with Direct Push Support for device policy provisioning Device and message security Pervasive Productivity Improved Mailbox Fundamentals Increased storage limits Performance, management and controls Connection enforcement by type Operational Efficiency

24. Improved Mailbox Fundamentals Standard Edition: 16G  75G storage limit Improved cached mode performance 30% size reduction of Offline Address Book (OAB) Reduced causes for full OAB download OAB indexing moved to the client Public folder management and controls Administrative tasks and wizards Folder deletion logging Replication control Connection controls and migration Cached mode connection enforcement Supported GroupWise 6.x connector/migration tools Iberian & Brazilian Portuguese OWA spell check

25. Public Folder Management tools Demo

26. Summary Exchange 2003 SP2 & Windows Mobile 5.0 + MSFP Lower cost direct push … give it to everyone, not just the boss! Integrated device security management Exchange & Windows Mobile “better together” Improved Exchange experience Anti- “Phishing”, anti-spam innovations Sender ID momentum Standard edition store limits Public Folder management enhancements

27. More information Exchange SP2 http://www.microsoft.com/exchange/downloads/2003/sp2 Sender ID http://www.microsoft.com/senderid http://anti-spamtools.org/ Send mail to mailto:check-auth@verifier.port25.com mailto:check-auth@verifier.port25.com Windows Mobile 5.0 with Messaging & Security Feature Pack http://www.microsoft.com/windowsmobile/business/strategy/wm5exch03.mspx Exchange Blog – “You had me at ELHO” http://blogs.technet.com/exchange Jason Langridge’s Blog – “Mr Mobile!” http://blogs.msdn.com/jasonlan

28. Community Resources http://www.microsoft.com/communities/default.mspx Most Valuable Professional (MVP) http://www.microsoft.com/communities/mvp Newsgroups Converse online with Microsoft Newsgroups, including Worldwide http://communities2.microsoft.com/communities /newsgroups/en-us/default.aspx http://communities2.microsoft.com/communities /newsgroups/en-us/default.aspx User Groups - Meet and learn with your peers http://www.microsoft.com/communities/usergroups /default.mspx http://www.microsoft.com/communities/usergroups /default.mspx

29. Microsoft Learning Resources Come and talk to Microsoft Learning to find out more about developing your skills, you can kind us in the ‘Ask the Experts’ area Special offers on Microsoft Certification from Microsoft Learning Click here to access free Microsoft Learning Assessments http://www.microsoft.com/learning/assessment/ind/default.asp http://www.microsoft.com/learning/assessment/ind/default.asp and FREE elearning for Microsoft Visual Studio 2005 and Microsoft SQL Server 2005 with free Assessments and E-Learning http://www.microsoft.com/learning/mcp/ http://www.microsoft.com/learning/mcp/