1. MCDST 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Chapter 3: Upgrading from a Previous Version of Windows

2. Guide to MCDST 70-2712 Objectives Understand the various concepts of upgrading a system to Windows XP Professional Use the Windows XP Upgrade Advisor to evaluate a system before upgrading Launch an upgrade installation Troubleshoot upgrade installations

3. Guide to MCDST 70-2713 Objectives (continued) Migrate personal system settings and data files between older systems and Windows XP Professional Resolve basic application compatibility issues Uninstall Windows XP Understand your options after upgrading

4. Guide to MCDST 70-2714 Upgrading Your System Selected when you want to retain your existing desktop, system settings, and network configuration Assess and test your backups before performing an upgrade

5. Guide to MCDST 70-2715 Upgrading your System (continued) When performing an upgrade –Retain as many of the previous system settings and personal data files as possible –Ensure that Windows XP-compatible device drivers are installed

6. Guide to MCDST 70-2716 Upgrading your System (continued)

7. Guide to MCDST 70-2717 Windows XP Upgrade Advisor Inspects your computer to determine whether hardware and software are compatible with Windows XP Professional Can only be used on a system with an existing Windows OS

8. Guide to MCDST 70-2718 Launching the Upgrade Install If system configured to automatically launch applications from inserted CD –Inserting Windows XP CD will launch SETUP.EXE WINNT32 –Setup installation utility that initiates and manages the installation (or upgrade) of Windows XP

9. Guide to MCDST 70-2719 Troubleshooting an Upgrade Installation Same as troubleshooting a clean installation Make and test a full backup before performing upgrade installation If resultant system does not function properly: –Uninstall Windows XP (if possible) –Restore the previous system from backup –Perform a clean install of Windows XP

10. Guide to MCDST 70-27110 Two Methods of Transferring Files Files and Settings Transfer Wizard –Moves data files and personal desktop settings from one computer to new Windows XP Professional system –Must be able to be executed on both the new and old systems

11. Guide to MCDST 70-27111 Two Methods of Transferring Files (continued) User State Migration Tool (USMT) –Supports migration of user data from Windows 9x, Windows NT Workstation 4.0, Windows 2000 Professional to a Windows XP Professional system –Able to transfer the same files and settings as the Files and Settings Transfer Wizard –Is fully configurable and scriptable

12. Guide to MCDST 70-27112 Using the Program Compatibility Wizard Program Compatibility Wizard –Specifically designed to support the installation of older Windows applications –Can be used against any legacy application to test it for environmental requirements

13. Guide to MCDST 70-27113 Using the Program Compatibility Wizard (continued) Compatibility settings –I want to choose from a list of programs –I want to use a program in the CD-ROM drive –I want to locate the program manually

14. Guide to MCDST 70-27114 Removing Windows XP Professional Rollback feature –Allows you to uninstall Windows XP and return to your previous OS –Protects you during the upgrade installation Use the Add or Remove Programs applet to employ the rollback

15. Guide to MCDST 70-27115 Removing Windows XP Professional (continued) If you did not upgrade from Windows 9x –No simple uninstall or rollback capability available to you in Windows XP To remove Windows XP –Destroy the partitions where Windows XP has made its mark then repartition, format, and install some other OS If you installed Windows XP onto a FAT –Delete the Windows XP files and rebuild the MBR

16. Guide to MCDST 70-27116 Other Options After Upgrading Booting multiple operating systems –Consider which file system to use –Dual-boot or multiboot system Created by installing each operating system onto its own partition or volume

17. Guide to MCDST 70-27117 Other Options After Upgrading (continued) Creating a multiboot system with Windows NT Workstation 4.0 and Windows XP Professional –Install Windows NT Workstation 4.0 into its own partition, volume, or hard drive –Install Service Pack 4 or greater –Install Windows XP Professional into its own partition, volume, or hard drive

18. Guide to MCDST 70-27118 Other Options after Upgrading (continued)

19. Guide to MCDST 70-27119 Upgrading to Multiple Processors Once Windows XP Professional is installed –Update or rebuild HAL before installing a second CPU –If you fail to properly update the HAL STOP error indicating a HAL mismatch occurs upon attempted reboot

20. Guide to MCDST 70-27120 Summary Upgrading is an installation option when you have a version of Windows already installed All versions of Windows since 95 OSR2 can be upgraded to Windows XP Windows XP Upgrade Advisor is a utility that inspects your computer Task of troubleshooting an upgrade installation is the same as troubleshooting a clean installation

21. Guide to MCDST 70-27121 Summary (continued) Files and Settings Transfer Wizard moves data files and personal desktop settings to new Windows XP Professional system Windows XP Professional –Uses Program Compatibility Wizard to manage applications across an upgrade installation –Offers an uninstall or rollback capability

22. Guide to MCDST 70-27122 Summary (continued) It is possible to install more than one OS on the same computer Windows XP Professional can support up to two CPUs