1. IMS1001 – Information Systems 1 CSE1204 - Information Systems 1 Building Data Flow Diagrams: Detailed Process Definitions; The Data Dictionary

2. Logical and physical DFDs Data flow diagrams may focus on either: the “physical” view of the system’s processing OR the “logical” view of the system’s processing

3. Physical DFDs represent a particular way of implementing the processes and data in a system they are technology dependent they show how the processing takes place and how the data is implemented

4. Logical DFDs represent what a system must do regardless of how it is implemented they are technology independent they show what processing, data movements and data storage must occur in a system they show the essential aspects of a system

5. Using Logical and Physical DFDs physical DFDs help systems analysts become familiar with how a business or system operates physical DFDs help systems analysts understand and document problems with existing systems users can relate to physical DFDs more readily because they contain implementation details: landmarks e.g. people or roles, actual locations implementation details can be removed from physical DFDs

6. use names for data flows and data stores which indicate their content, not their physical form or location use names for processes that indicate what, not how Physical to Logical DFDs

7. 7 2.1 Bill checks form 2.1 Validate sales order AZ104 form checked AZ104 form sales order valid sales order Master File Sales orders Physical to Logical DFDs

8. Logical and Physical DFDs Physical DFDs Logical DFDs View How processing is What the system does implemented Processes Actual sequence Essential sequence Naming Forms, locations, Underlying data and people/roles activities Data flows Excess/duplicated data Only essential inputs for implementation and outputs of the needs processes

9. the data dictionary is a database or repository of information about objects identified during systems development every object (and each of its components) must have a definition in the data dictionary the data dictionary is a major source of documentation about the information system Data Dictionary (Repository)

10. Data Dictionary Entries for Components of DFDs the data dictionary must contain precise definitions of all components of all data flow diagrams: to fully explain the meaning of the DFDs to describe the contents of all data flows and data stores to describe the processing that occurs in primitive processes to ensure that names and meanings of components are used consistently (a common vocabulary)

11. Data Dictionary Entries a data dictionary entry must be included for each data flow data store higher level process primitive process external agent (source/sink)

12. each data flow consists of a series of data elements a data element is a unit of data that cannot be further broken down into meaningful units of data each data element should also have an entry in the data dictionary data flows and data stores are made up of data elements Data elements

13. Data Dictionary -data element entry ACADEMIC CONSULTANCY DATA ELEMENT: Product code Alias: Inventory number, product number Description: Number to identify and differentiate each product held in warehouse Values: Must be a positive integer Range: 00001 to 99999 AUTHOR: David Ross DATE: 14 Oct 2002

14. Data Flows a data dictionary entry for a data flow describes the sequence of data elements and data structures in the data flow using the following connectors: =is equivalent to +and [ ]select one of { }iterations of ( )optional *comments

15. Data Dictionary -data flow entry ACADEMIC CONSULTANCY DATA FLOW: Sales order Alias: Customer order Description: Request for product from customer Composition: sales order = sales order no. + sales order date+ customer number+ [account customer cash customer]+ customer name+ customer address+ (customer telephone no) + {item no + item desc + item price + item qty} + sales order total amount AUTHOR: David Ross DATE: 03 July 2002

16. Data Stores a data store is made up of data flows and data elements where a data store consists of a collection of data flows it is described as repetitions of that data flow e.g. Data Store:{customer invoice} data stores may also be described by listing their data elements e.gcustomer deposit =account no + deposit date + deposit amount + account balance

17. Data Dictionary -data store entry ACADEMIC CONSULTANCY DATA STORE: Sales Description: Store of all pertinent data about product sales made to customers Composition: sales = date+ ({product} product quantity)+ sales total {customer} AUTHOR: David Ross DATE: 10 Oct 2002

18. Describing Processes each process in higher level DFDs is defined by the DFD that decomposes the process at the next level down: these are parent processes each such process should have a data dictionary entry which includes a brief description of the overall nature and purpose of the process

19. Describing Processes example data dictionary entry for a process Treat patients: Patient consultations are carried out to determine the causes of patients’ illnesses/ medical problems. Further treatment/ follow up is recommended if appropriate. Details of consultations are recorded. specific process description (minispecs)

20. Data Dictionary -data store entry ACADEMIC CONSULTANCY DATA PROCESS Treat patient Description: Patient consultations are carried out to determine the causes of patients’ illnesses/ medical problems. Further treatment/ follow up is recommended if appropriate. Details of consultations are recorded, and fees charged to the patient on the basis of these sessions. Data required: {Patient}+ Fee schedule AUTHOR: David Ross DATE: 10 Oct 2002

21. Describing External Agents each external agent (source or sink) should have a data dictionary entry which describes its relationship with the system e.g. Referring Doctors: These are doctors who refer their patients to a specialist medical practitioner for treatment. They are usually general practitioners.

22. Data Dictionary –external agent entry ACADEMIC CONSULTANCY DATA AGENT: Referring doctor Alias: Inventory number, product number Description: D octors who refer their patients for treatment. Values: Must be a positive integer Range: 00001 to 99999 AUTHOR: David Ross DATE: 14 June 2002 ACADEMIC CONSULTANCY DATA AGENT: Referring doctor Alias: Inventory number, product number Description: D octors who refer their patients for treatment. Values: Must be a positive integer Range: 00001 to 99999 AUTHOR: David Ross DATE: 14 June 2002 ACADEMIC CONSULTANCY DATA AGENT: Referring doctor Alias: Referrer, GP Description: Doctors who refer their patients for treatment. AUTHOR: David Ross DATE: 14 June 2002

23. Building and Maintaining the Data Dictionary determine standard formats and information content for all types of data dictionary entries have a standard means of organising and storing the entries in the data dictionary ensure that all components of the DFDs have entries in the data dictionary and that they are kept up-to-date cross-referencing of entries in the data dictionary can help to check the completeness and consistency of the DFDs and other types of models

24. Detailed Process Definitions the processing that occurs within the bottom level (primitive) processes in DFDs needs to be defined detailed process descriptions are also known as minispecs detailed process descriptions form part of the data dictionary: they define the contents of primitive processes

25. Detailed Process Definitions many techniques can be used to define the details of processing: e.g.narrative text Structured English decision tables decision trees flow charts

26. Detailed Process Definitions detailed process descriptions should: express what the process does (i.e. policy), not how the process is carried out (i.e. procedure) be in a form that can be easily understood and verified by both users and systems analysts be in a form that can be easily communicated to all potential stakeholders: e.g. end-users, systems analysts, managers, system designers, project leaders, programmers

27. Structured English Structured English is a modified form of English with some major restrictions on vocabulary and structure: only action (imperative) verbs such as get, put, add, calculate, find, delete are used only nouns/noun phrases which refer to components of the DFDs should be used, i.e. data flows, data stores, data elements

28. Structured English sentences consist of action verbs and DFD components sentences are combined to form process descriptions using the control structures of sequence, condition, and repetition

29. Control Structures Condition uses If... Then...Else or Select Case Case 1...Case 2...End Case E.g. If qty-in-stock is less than minimum-order-qty Then update stock-reorder indicator Else do nothing

30. Control Structures e.g. Select Case CASE 1qty-in-stock is less than minimum-order-qty Do update stock-reorder indicator CASE 2qty-in-stock is equal to minimum- order-qty Do nothing CASE 3qty-in-stock is greater than minimum- order-qty Do nothing End Case

31. Data Dictionary -data store entry ACADEMIC CONSULTANCY DATA PROCESS Stock reorder Description: Current levels of stock in warehouse are matched to optimal requirements. Shortfalls are ordered immediately. Select Case CASE 1qty-in-stock is less than minimum-order-qty Do update stock-reorder indicator CASE 2qty-in-stock is equal to minimum- order-qty Do nothing CASE 3qty-in-stock is greater than minimum- order-qty Do nothing End Case AUTHOR: David Ross DATE: 10 Oct 2002

32. Sequence is represented with one sentence following another in sequence: Add student to class list Decrease available-places Calculate class-fee Control Structures

33. Repetition uses Do-Until or Do-While loops: Do Accept customer-account-details Calculate daily-interest = daily balance * daily interest rate Add daily-interest to monthly-interest-due Until no more customer-accounts Control Structures

34. Example Structured English Accept sales-order Find customer-details If customer-details not found Then reject sales-order Else Create sales-order-header Do while more sales-order-items find item-details calculate sales-order-item price = item price *order-qty Enddo Authorise sales-order Endif

35. Guidelines for Structured English use indentation to indicate control structures and their scope: assists readability and understanding avoid more than three levels of nesting: complicated logic can be represented using other techniques Stuctured English descriptions should illustrate the logic of the processing, not the implementation of the processing

36. Decision Tables decision tables are useful for describing processes where several different conditions apply and the particular actions that are taken are determined by combinations of the values of the conditions decision tables are useful where the process logic is complex decision tables show all the possible choices and the conditions they depend on in a tabular form

37. 37 Decision Tables decision tables have three stubs (four quadrants): conditionsrules actions outcomes for each set of condition values combinations of condition values

38. 38 Example Decision Table avg account bal > $1,000 overdraft amount < $50,000 previous paid-out loan approve conditional approval reject YYYYN N Y Y N N Y Y N N Y N Y N Y N X X X X X X X

39. 39 wholesale customer retail customer local item imported item Determine Customer Discount 15% 10% 12% 7% decision trees are an alternative graphical representation of a decision situation as a connected series of nodes and branches Decision Trees

40. Selecting Techniques for Process Descriptions Structured English is useful where a process has a sequence of activities and there is no more than three levels of nesting of decisions decision trees and decision tables are useful where a process involves a decision based on combinations of values of several conditions

41. Selecting Techniques for Process Descriptions decision trees visually distinguish the decision conditions and their values from the actions: they show the paths that decisions can follow but soon become cluttered if each condition has several possible values decision tables are able to show decisions involving many conditions each with many possible values

42. Overview of Process Modelling several techniques are available for representing the processing within systems the aim of process modelling in systems analysis is to define the processing that occurs within a system

43. models representing: an overview of the system processing the structure of the system processing the flow of data into and out of the processes the detailed logic of the processes can be constructed Process Modelling Techniques

44. References l WHITTEN, J.L., BENTLEY, L.D. and DITTMAN, K.C. (2001) 5th ed., Systems Analysis and Design Methods, Irwin/McGraw-HilI, New York, NY. Chapters 5, 8 l HOFFER, J.A., GEORGE, J.F. and VALACICH (1999) 2nd ed., Modern Systems Analysis and Design, Benjamin/Cummings, Massachusetts. Chapter 9