1. By: Wei-Tsong Wang ( 王維聰 ) Ph.D., Information Science, College of Computing and Information, State University of New York at Albany

2. Strategic Alignment for Managing Business Crises What I did: What I did:

3. Crisis Management framework Type Process Earthquake Parallel Flood Parallel Hurricane Parallel Nuclear Accident Parallel Oil Spill Parallel Signal Detection Prevention /Preparation Containment /Damage Limitation Recovery Learning

4. Research Findings Research Findings about managing “Oil Spill Parallel” business crises: Research Findings about managing “Oil Spill Parallel” business crises: –It is useful to align crisis management strategy with knowledge strategy –Crisis characteristics (e.g. predictability of a business crisis) have influence on the selection of knowledge strategy to be employed –External knowledge is critical (especially that owned by former or retired employees)

5. Potential Research Direction I Validate the other 4 types of business crisis in the framework Validate the other 4 types of business crisis in the framework

6. Potential Research Direction II