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Jennifer Barrera Tracy Holtman
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Don’t reinvent the wheel.
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Have a Logo and use it EVERYWHERE! Brand yourselves Be nice. Respond/Reply/ReTweet – takes a friend to be a friend theory Don’t be boring – mix it up. Posts, pictures, polls, videos, etc. Can’t do it alone Make it a Team Effort!
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Not a personal account. Email can be moved to another individual without have to update social media accounts. Standardize your registration information. Use a redirect email address
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ROI – Make sure there is a return on your time You must think about support. It is a time investment – time for current - able to do more? Don’t start something and then drop it. We have a Tech Task Force team that blog, tweet, and post to Facebook for the library. New and shiny is appealing, BUT:
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Started in 2006-07 – Our CHARGE is to: Research the integration of existing or new software and/or hardware technologies and implement as warranted; Keep staff informed of new technologies/trends and their impact on libraries; Monitor usage and effectiveness of new technology projects
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We actually have two: An internal one for our Staff, and one for the public the LOL
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started it in 2007 – first one of campus Marketing – events, new resources, introduced staff members Top Ten Tuesday – most circulated items, best videos, 10 reasons…etc Tarleton Thursday - posts about the history of Tarleton, the library, etc
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Everywhere in the library
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Two types of “pages” – create a business page. ◦ Lets many people be administrators ◦ gives you insights (statistics) Viewer/readers like pictures of people not building Must have CONTENT – at first we did not have a lot posts so no reason to follow us. We use an app “Social RSS” to pull information from our blog…kind of slow…but it works
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Be selective. Don’t cross post everything. Make it more interesting. Ask ?’s – more interactive While 80% of the library staff have Facebook accounts only three people has signed up to post for the library.
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Just starting to fly
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Just now starting to see students following us. We are collaborating with other campus entity and twittering about DSL events Interesting/relevant tweets = re-tweets
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From Techsoup.org – 10 Social Media Tips and Secrets – July 8, 2010
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News and Events Section of the Library’s front web page
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I really put this in so I could ask you guys a question – is there a way to see how many people have subscribes to an RSS feed? Update section about every three days. Hard for me to test this because I make the changes so it never comes through my rss reader. RSS feed is created by our CMS
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Media Funnel Google Alerts
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Enables multiple staff members to tweet and post to facebook on the same account, without sharing a username and password Lets us schedule Tweets “Brand Montoring” – sends email when ‘Tarleton Library’ or ‘Dick Smith Library’ is put on the web. Monitors all social media (anything on the web)Brand Montoring Free – but may not be for long.
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Google Alerts
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Foursquare QR codes
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Edit Venue: edit your venue name, change twitter information, update your address, etc. Manage Specials: submit, edit and activate or deactivate specials Venue Stats: view analytics on foursquare usage at your venue. Venue Stats Stats ◦ Top Visitors ◦ # of unique visitors ◦ Gender ◦ Time breakdown ◦ Most recent Check ins ◦ How they are sharing their information - % to Facebook, % to Twitter
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Game like appeal – earn badges. More Tarleton locations everyday. Use is growing very fast. 12 different Tarleton building/campus locations on foursquare.
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Need to post signs Encourage patrons to check-out instead of check-in Encourage them to give feedback! Send comments to their friends, Facebook, and Twitter Need to setup a “special” for customers - i.e. mayor get item, or after 5 check in you get a usb drive, etc.
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Still in the thinking stages…
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Google URL shortner – if you add.gr at end it create a QR code.
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FaceBook ◦David Lee King – http://www.davidleeking.com/2010/10/05/facebook -page-tips/ http://www.davidleeking.com/2010/10/05/facebook -page-tips/ ◦7 Ways you can improve your Facebook page now http://10000words.net/2010/09/7-ways-you-can- improve-your-facebook-page-now/ http://10000words.net/2010/09/7-ways-you-can- improve-your-facebook-page-now/ QR codes ◦ Google - Goo.gl their URL-shortener and QR code creater http://techcrunch.com/2010/09/30/googl- easter-egg/http://techcrunch.com/2010/09/30/googl- easter-egg/
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Twitter ◦ How Your Library May Not Be Using Twitter But Should - http://www.kellyd.com/2009/07/29/how-your-library- may-not-be-using-twitter-but-should/ http://www.kellyd.com/2009/07/29/how-your-library- may-not-be-using-twitter-but-should/ ◦ 50 Ideas on Using Twitter for Business http://www.chrisbrogan.com/50-ideas-on-using- twitter-for-business/ http://www.chrisbrogan.com/50-ideas-on-using- twitter-for-business/ Foursquare – ◦ Foursquare for Colleges and Universities - http://support.foursquare.com/entries/210108-how- can-i-use-foursquare-for-my-college-or-university http://support.foursquare.com/entries/210108-how- can-i-use-foursquare-for-my-college-or-university ◦ Jenny Levine – The shifted Librarian - My foursquare “Aha” Moment -My foursquare “Aha” Moment
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Social Media ◦Techsoup.org – Webinar - 10 Social Media Tips & Secrets, - July 8, 2010 ◦Mashable/Social Media – Twitter or at http://mashable.com/social-media/ http://mashable.com/social-media/ ◦Social Media Best Practices for Libraries - http://tametheweb.com/2010/03/18/social-media-best- practices-for-libraries/ http://tametheweb.com/2010/03/18/social-media-best- practices-for-libraries/ ◦Social Media now More Popular than E-mail on Mobile Devices - http://mashable.com/2010/10/11/social-media- email-mobile-study/http://mashable.com/2010/10/11/social-media- email-mobile-study/ ◦Predictions for Social Media 2010 – ALA TechSource - http://www.alatechsource.org/blog/2009/11/predictions-for- social-technologies-libraries-in-2010.html http://www.alatechsource.org/blog/2009/11/predictions-for- social-technologies-libraries-in-2010.html ◦Social Media Revolution 2 (Refresh) http://www.youtube.com/watch?v=lFZ0z5Fm-Ng http://www.youtube.com/watch?v=lFZ0z5Fm-Ng
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