1. Avon Initiative Elaine Russell December 17, 2006 E-Commerce Tony Gauvin

3. Avon’s vision “Welcome to the world of Avon. Our vision is to be the company that best understands and satisfies the product, service and self-fulfillment needs of woman globally. Our dedication to supporting women touches not only beauty, but health, fitness, self- empowerment and financial independence.” Avon’s vision “Welcome to the world of Avon. Our vision is to be the company that best understands and satisfies the product, service and self-fulfillment needs of woman globally. Our dedication to supporting women touches not only beauty, but health, fitness, self- empowerment and financial independence.”

4. Business Planning Phase: Business Planning Phase: Vision- explaining what my business is about Resources- explaining what I need to do to spread the word about my business. Culture- explaining how I can get more e- customers Technology Phase: It’s important to have the right technology to keep your site going.

5. Design Phase: Design Phase: This phase is important to keep up with new items offered on my site. Marketing Phase: This phase is important to my business because, it’s important to get the name of my business out there to improve on my sales.

6. Fulfillment Phase: Fulfillment Phase: Customer service is one the most important parts of my business. Keeping my customers happy will keep them coming back for more. Maintenance and Enhancement Phase: Upgrades to my site will allow me to give my Avon customers the best site possible.

7. And finally my web site is open and available for everyone to visit at… And finally my web site is open and available for everyone to visit at… http://www.youravon.com/elainerussell