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Assessment of Unmet Need Team D: Fabiola Perez, Jenny Park, Nancy Felix, Byron Carbajal
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Objectives Define our PTA Locate potential customers Conduct market research to: Learn buying habits Establish location to enter market Interpret results of market research Determine CVP Evaluate Customer Feedback Overall assessment of unmet need
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Primary Target Clearly Defined Customers Ages 25-34 Males and Females Psychographics Lifestyle Frequent Drinkers Enjoy bars & night clubs Income >$35,000 How decision was made Location
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Desired Location
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32 Surveys 19 Males 13 Females 56% between ages 25-34 50% >$35,000 11 Questions Average # of times they go to bars/night clubs 6x a month Survey Details Alcohol consumption 53% 4-6 beverages 25% 7-9 beverages 13% >10 17% Never heard of this business idea
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CVP Positioning Statement We asked our target group questions to assess if there was truly a Customer Value Proposition (CVP) Have they ever left there vehicle overnight? 69% said Yes Have they used a cab or other DD service? 56% said yes
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CVP continued When asked if they would pay: 81% Yes Reasons why they wouldn’t: Too Expensive Likeliness of using service? 81% said they were likely 25% were very likely Concept is a customer benefit $25 flat price (5 miles only) $40.00 (1 st 10 miles + $2.00/a mile thereafter) $60.00 (1 st 20 miles + $2.00/a mile thereafter)
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Most important factors in choosing our service 1. Convenience 31% 2. Price 27% Preferred means to purchase service? 1. On Location 45% 2. Phone call 18% Preferred method to receive information? 1. Bars/Nightclubs 37% Customer Input
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Hypertargeting Internet 33% 2 nd preferred method Establish cost effective ways to reach consumers Hypertarget/Hypersegments
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Overall Assessment 69%
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