1. INFORMATION SYSTEMS & SERVICES FY 07-08 Budget Worksession July 17, 2007

2. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

3. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

4. ORGANIZATION CHART Chief Information Officer – Rafael Mena Project Services Kris RiCharde Project Services Kris RiCharde Enterprise Operations Vincent Vinueza Enterprise Operations Vincent Vinueza Enterprise Security Peter Miller Enterprise Security Peter Miller Enterprise Systems Clara Quinones Enterprise Systems Clara Quinones Fiscal Administration Paul Dumont Fiscal Administration Paul Dumont

5. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

6. CURRENT BUDGET Current FY 07 Personal Services$12.5M Operating Budget20.3M Capital Improvement Projects 1.7M Staffing155

7. CURRENT BUDGET Support 150+ Business Software Applications –Payroll/HR, IMS, Email, ICJIS, GIS Countywide Voice & Data Services for 10,000+ Customers –Process 3 million phone calls monthly –Process 4 million emails a month –Storage capacity increase 10 terabytes to 30 in two years –Hundreds of miles of network cables

8. CURRENT BUDGET Regional Computing Center –400+ computer servers Security –3.6 million intrusion attempts –27 million spam email messages –Blocked millions of viruses, spyware on thousands of computers on the Orange County Network Website (www.ocfl.net)www.ocfl.net –Over 6 million unique citizen internet sessions –Over 385 million hits

9. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

10. MAJOR ACCOMPLISHMENTS #1 Website in the Nation Integrated Criminal Justice System Inmate Management and Medical Management Systems GIS InfoMap System Utilities Customer Information System Animal Services System Case Management System Enterprise Time and Attendance System (Kronos) Pictures

11. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

12. Strategy to Achieve a Balanced Budget –Reduce O&M and level of service Reduce helpdesk & desktop operations Reduce software licensing, maintenance & support levels Reduce Orange County internet website enhancements Reduce disaster recovery & business continuity services –Delay equipment replacement –No new projects IMPACT OF PROPERTY TAX CUTS

13. Deleted Positions Summary Eliminate 5 Positions Budget Reduction$325,862 Eliminate 12 Contract Positions Budget Reduction $989,022 Total $1,314,884 IMPACT OF PROPERTY TAX CUTS

14. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

15. PROPOSED FY 07-08 BUDGET Current FY 07$ Change Proposed FY 08 Personal Services$12.5M$0.9M*$13.4M Operating Budget20.3M($1.9M)18.4M Budget Change(3.2%) Staffing1554159* * Personal Services and staffing increase due to transfer of Fire IT staff

16. Current FY 07$ Change Proposed FY 08 Capital Improvement Projects $1.68M($0.4M)$1.24M Budget Change(26.6%) PROPOSED FY 07-08 BUDGET

17. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

18. Impact to Help Desk / Desktop Operations –Reduce Operations from 24 x 7 x 365 New hours: M – F, 6:30 AM to 6:00 PM No weekends No holidays Impact Software Licensing, maintenance and support levels –Reduce Support from 24 x 7 x 365 New hours: M – F, 8:00 AM to 5:00 PM No weekends No holidays IMPACT ON DEPARTMENT FUNCTIONS

19. Impact to Web Site Operations –Reduced enhancements to the Orange County internet website Impact to GIS –Delayed GIS/mapping enhancements for Growth Management, Fire Rescue, 311, Environmental Protection, Public Works, and others Impact to Telecommunications –Potential for increase outages and per incident support costs due to equipment failure IMPACT ON DEPARTMENT FUNCTIONS

20. Impact to E-mail Management –Storage Management –Potential for delayed response to public records requests Impact to Network Operations –The network failure rate to increase due to network devices that have reached end of life

21. Impact to Computer Operations –Reduce computer/server hardware upgrades Disaster Recovery & Business Continuity –Reduce disaster recovery contract services Impact to IT Security –Intrusion detection systems IMPACT ON DEPARTMENT FUNCTIONS

22. Organization Chart Current Budget Major Accomplishments Impact of Property Tax Cuts Proposed FY 07-08 Budget Impact on Department Functions Significant Future Issues PRESENTATION OUTLINE

23. SIGNIFICANT FUTURE ISSUES Reasons Orange County Invests in Technology –Increases Workforce Productivity Keeps number of workforce on a per capita basis at constant levels –Enhances Communications –Reduces Physical Space Needs Less paper storage Conduct business online

24. SIGNIFICANT FUTURE ISSUES IT Security IT Operations Management Citizens Access & Website Information Data Storage Management Mobile Technologies Disaster Recovery/Business Continuity

25. INFORMATION SYSTEMS & SERVICES FY 07-08 Budget Worksession July 17, 2007