2. WCL Office of Technology Student IT Services Korin Munsterman Director, Office of Technology January 2008

3. First Things First - Student Help Desk is on the 2d Floor of the Pence Law Library 8 am – 6 pm, Monday through Friday comptech@wcl.american.edu Tel 202.274.4361 Online Support Request form: http://www.wcl.american.edu/techres/complab/trouble_ticket.cfm http://www.wcl.american.edu/techres/complab/trouble_ticket.cfm Media Services (Audio-Visual) is located in Room 393. mcc@wcl.american.edu Tel 202.274.4479 Web Staff can be reached at webmaster@wcl.american.eduwebmaster@wcl.american.edu

4. Where can you get training? Online Training – www.wcl.american.edu/techres Online Training Link www.wcl.american.edu/techres Login: student@wcl.american.edu PW: 4801mass

5. Where can you get training? AU’s Center for Teaching Excellence www.american.edu/cte/ www.american.edu/cte/ CALI Register – Use School Code: AMERICstu4

6. Web Resources – Clean Access -  Instructions on Handout  What is it?  Why does WCL have it?  Where can you get help?

7. Web Resources – Class Notices http://www.wcl.american.edu/registrar/coursesapp/notices/signup/add_all.cfm Accommodated Students https://www.wcl.american.edu/studentaffairs/accommodations/login.cfm Outlines Database www.wcl.american.edu/sba/outline_databank/search_outlines.cfm Judicial Clerkships Database http://www.wcl.american.edu/ocs/ocsapp/clerkship_search2/index.cfm

8. Podcasting WCL Podcasting & Webcasting – As of December 1, over 100,000+ downloads of Public Podcasts 23,000 downloads of Class Podcasts* (Available via Blackboard) Listed in all podcast catalogs (iTunes, PodFeeder, iPodder, Blawg.org) Media: MTV, NBC, Chronicle of Higher Ed, American Jurist, ProfNet, Miami Herald, Campus Technology, PreLaw Magazine, and more Create a Custom Podcast http://www.wcl.american.edu/podcasts/

9. Online Classifieds www.wcl.american.edu/marketplace Register upon first use ONLY.

10. Web Resources –  Webcasts http://www.wcl.american.edu/techres/webcasts.cfm

11. OIT Services Computer Labs – The primary student computer lab is on the 2d Floor of the Pence Law Library. If the Library is open, this lab is available. Help Desk Support hours are from 8:00 am to 6:00 pm, minimally. Applications installed include: Word, Excel, Powerpoint, WordPerfect, Firefox, IE, Adobe Standard, DeepFreeze Stand Alone – Resume Printer, Flatbed and Multipage Scanner The secondary lab, which is available when training classes are not in session, is located in Room 103 in the Pence Law Library. * (Room Upgrades Mock) Applications installed include: all of the above, plus Dreamweaver, Contribute, CaseMap, TimeMap, DepPrep, Outline, TextPrep, and NoteMap (an outlining tool)

12. OIT Services Loaner Laptops Available at the Pence Law Library Circulation Desk On Loan for 5 Days Spare Power Adapters, USB Drives & Hubs, Network Cables Available at the Student Help Desk Class Recording ***Media Services will only record courses if the request comes from the Instructor or the Dean of Student Affairs*** DVDs are then available at the Circulation Desk for viewing in the library.***

13. OIT Services Blackboard – blackboard.american.edu Course Management Software Enrollment is Automated through AU Registration System. Listings can get long. Instructions on Blog how to clear list Course Materials, Syllabi, Podcasts*, Documents, Slideshows, etc. ExamSoft – Windows Only – Unless have Mac with Boot Camp One Week pre-install and testing required Prohibits access outside of the ExamSoft application.

14. Gadgets & Tools Electronic Dictionaries The dictionaries have over 3,367,000 words in 15 languages, including general words and idioms, medical, technical, legal, business terms, as well as slang and useful expressions. They also have Phrasebooks of over 31,000 useful phrases in 15 languages (Arabic, Chinese, Dutch, French, German, Greek, Hebrew, Italian, Japanese, Korean, Polish, Portuguese, Russian and Spanish). SuperPen Translators Norton AntiVirus – Both Mac & PC my.american.edumy.american.edu – TECHNOLOGY | Download Software

15. Questions???