1. Clinical Pathology Quality Dashboard March 2010

2. Clinical Pathology Quality Dashboard Inpatient Phlebotomy First AM Blood Draws

3. Clinical Pathology Quality Dashboard Inpatient Phlebotomy First AM Blood Test Results: PT/PTT, CBCP, and Comprehensive Panel

4. Inpatient Phlebotomy Draws Clinical Pathology Quality Dashboard

5. Turnaround Times Point of Care service began

6. Clinical Pathology Quality Dashboard Specimen Processing Turnaround Time Average Daily Turnaround Time + 1 standard deviation for Inpatient Specimens going to Chemistry

7. Clinical Pathology Quality Dashboard Molecular Diagnostics Laboratory

8. Clinical Pathology Quality Dashboard Chemistry In-Lab Turnaround Times

9. UMHS Blood Product Utilization Clinical Pathology Quality Dashboard

10. CAP Proficiency Testing 2nd Quarter FY 2010 Clinical Pathology 126 = Number of Challenges 98% = Satisfactory Results Anatomic Pathology 0 = Number of Challenges N/A = Satisfactory Results Department Total 126 = Number of Challenges 98% = Satisfactory Results

11. Clinical Pathology Quality Dashboard CP Financial Measures

12. Chemistry Lab has achieved targeted turnaround times by over 95% in every category (routine, inpatient STAT, outpatient STAT) since June, 2009! Jerry Davis provided a spectacular power point presentation that chronicles the service- friendly, cost-effective “Retraction of a Clinical Satellite Hematology Laboratory”. Great work by our Hematology Lab team! Clinical Pathology Quality Dashboard Clinical Laboratory Operations Initiatives

13. Jerry Davis provided a spectacular power point presentation that chronicles the service- friendly, cost-effective “Retraction of a Clinical Satellite Hematology Laboratory”. Great work by our Hematology Lab team! Clinical Pathology Quality Dashboard Clinical Laboratory Service Enhancements

14. Blood Bank/Transfusion Medicine, in conjunction with the Transfusion Committee, has led a reduction in monthly blood product cost from $1.3 M/month to $1.1M/month. Congratulations and thank you to all for great turnout and participation in the March 2, 2010 All Staff Meeting. Clinical Pathology Quality Dashboard Kudos