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The Nature of Accounting and Information Technology
Chapter 1 The Nature of Accounting and Information Technology
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Describe how organizations create value for their customers
Objectives Describe how organizations create value for their customers Identify the justifications / reasons for changing the nature of accounting and how the use of information technology (IT) can enable such change Describe the historical relationship between accounting and IT professionals Describe three ways that accounting professionals can increase their value
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INTRODUCTION The world is changing faster than ever before
The accounting profession is in a mode of serious introspection Examine criticisms about the profession Challenge ourselves to improve the quality of information products and services Become an active participant in the evolution of accounting information systems Propose a different philosophy underlying the design, use, and evaluation of accounting information systems
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The Accountant Close your eyes and create a mental picture of an accountant. Do you see a drudge or professional?
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Definitions of Accounting
“The process of identifying, measuring, and communicating economic information to permit informed judgements and decisions by users of the information.” —American Accounting Association (AAA) “A service activity whose function is to provide quantitative information, primarily financial in nature, about economic entities that is intended to be useful in making economic decisions.” —American Institute of Certified Public Accountants (AICPA)
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The Changing World “IT is changing everything”
Accounting Educators must invent the third wave accounting paradigm and produce graduates who can function effectively in the third wave organizations they will be joining
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Current Business Environment
A very competitive, changing environment in which companies that add the most value and respond quickly succeed. Information is becoming one of an organization’s most important resources. Advances in information technology have been much more rapid than in any other industry.
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A Changing World Al Pipkin, controller for Coors Brewing Company, observes that IT is: . . . bringing about a total transformation of the controller’s [accounting] staff, and a re‑definition of the overall financial system. Technology is changing the culture of the controller’s organization just as it is impacting the entire business. In the 21st century, there will be fewer accountants on the controller’s staff, but they will perform in totally new and exciting ways. Controller The individual or function responsible for using, designing, and evaluating an organizations financial information system. The controller is typically an accounting executive responsible for developing and maintaining an organizations financial records.
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The Nature and Purpose of an Organization: Creating Value
Michael Porter, Competitive Advantage: Everything an organization does should contribute to value for its customers. Creating value, incurs costs for the organization For-profit organizations try to maximize their margins. Not-for-profit organizations, such as charitable or governmental entities, seek to maximize the goods and services they provide with the resources (funds) they receive. - Margin Value Cost =
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Key Elements of the Value Chain
Value chain: a sequence of activities that creates a good or service, in which each step of the sequence adds something the customer values to the product. A value chain includes: Input activities: product design, process design, purchasing, receiving, hiring, training Processing activities: making, moving, storing, inspecting Output activities: selling, shipping, service Administrative activities: personnel, finance, legal, accounting, research
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Measuring Value What the customer wants What the customer is promised
What the customer is given The Service Gap The Quality Gap
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Creating Value Organizations create value by developing and providing the goods and services customers desire. Goods and services are provided through a series of business processes. A business process is a series of activities that accomplishes a business objective.
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Types of Business Procedures
Acquisition/Payment Processes - acquiring, maintaining, and paying for resources needed by the organization (e.g. human resources, financing, property, plant, equipment, materials and supplies) to provide goods and services. Conversion Process - converting the acquired resources into goods and services for customers. Sales/Collection Process - delivering goods and services to customers and collecting payment.
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Exhibit 1-1 Types of Business Processes
Suppliers Acquisition, Payment Process Provides input resources to the organization Requested input resources Payment for input Customers Provides Finished Goods and Services to Customers Sales/ Collection Process Goods and services for customers Payment for Goods and services ORGANIZATION Conversion Process
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Exhibit 1-2 Management Activities
Plan Managers execute their plan by dividing business processes into smaller activities, assigning people to perform each activity, and motivating them to do a good job. A clearly defined plan increases the likelihood of proper execution Periodically, managers evaluate the operating results to see if the business processes are achieving the organization's objectives. The results of the evaluation are used to modify the plans, objective, or expectations. Control is exercised by reviewing the results of an activity or an entire business process to see if they are consistent with expectations. The review may cause a change in expectations or a change in the way an activity or a process is performed to bring the actual results in line with expectations. Planning requires leaders to define the business objectives, to prioritize business processes, and to provide a blueprint for achieving the objectives. They must identify opportunities available to the organization as well as assess the risk associated with each opportunity. Information System Evaluate Execute Control
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Information Processes
Are shaped by an organization’s business and management processes. Include recording data that describes business processes Maintain up-to-date data about an organization. Report useful information. Information processes must change in response to changes in business and management processes.
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Information System Business Processes Management Capture and record
1.0 Capture and record process Internal events External events 3.0 Report process Financial statements Reports Management Investors/Users Business event data Business Processes 2.0 Maintain process External events Internal events
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Exhibit 1-3 The Information System and Information Processes
Business Processes Information System Capture Business Data Maintain Business Data Report Useful Information Primary Information Processes Management
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Information Processes
are shaped by an organization’s business and management processes include recording data that describes the business processes, maintaining the data about an organization up-to-date, reporting useful information as business and management processes change so must its information processes
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Exhibit 1-4 Relationship between Business Processes, Information Processes and Management Activities
Acq./Pmt. Process Conversion Process Sell/Collect Management Activities Plan Execute Control Evaluate Manage Business Processes Capture Data Information System Provide Reports Maintain Data
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Management Roles IS Policies Senior Management Assign Responsibilities
IS Development Plans Monitor IS Management IS Capabilities Provide Implement Information Information Processing Information Use User management Completeness Accuracy Authorization Security Provide
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The Calls for Change “The world that is fast emerging from the clash of new values and technologies, new geopolitical relationships, new life-styles and modes of communication, demands wholly new ideas and analogies, classifications and concepts.” Alvin Tofler
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The Call for Change Many organizations are reconsidering how they operate and create value. Some organizations are implementing change by reengineering business processes The accounting profession must reinvent how information is gathered, stored and provided to users or be replaced by a new yet to emerge profession. The profession can not continue to rely on audit and tax services
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The Call for Change Many information customers are dissatisfied with the quality and timeliness of information provided by our accounting systems:—Result is…. managers take matters into their own hands real time access to corporate databases has reduced the relevance of compressed Financial Statements an expectations gap
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Primary Functions of Accounting
Recording data about business transactions. In the Egyptian era they used a quill pen to record the data and stored it on papyrus scrolls. Today we might use a bar code and scan data into a computer system and store it on a magnetic disk. Summarizing results of business activity into useful reports. The balance sheet and income statement have been standard reports for many years. More recently we added a statement of cash flows. However, managers in today's environment demand more detailed reports like sales by district or sales by product type. Providing assurances that the business is operating as intended and that the assets of the organization are protected. All parties to a business event have looked to accountants to provide assurance that the transaction is properly handled, accurately recorded, and accurately reported. Throughout most of this century the assurance has been based on a system of internal controls and an audit of the published financial statements.
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Accounting Information System
The accounting information system has traditionally captured and stored data about a selected subset of business events, namely activities that meet the definition of an accounting transaction—events that change the composition of the company's assets, liabilities, or owner's equity . Could we modify the set of business events and capture data about a broader set of business events than "accounting transactions?" Sure! Do we want to broaden the set of business events? Maybe, depending on the type of information our information customers need to make good decisions.
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The Accountant’s Roles
Accountant as user Accountant as system designer assesses users’ information needs defines content and format of output reports specifies sources of data selects appropriate accounting rules determines controls Accountant as system auditor
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AICPA’s CPA Vision Project
The objective is to create a comprehensive and integrated vision of the profession's future that will: Build awareness of future opportunities and challenges for all segments of the profession. Lead the profession as it navigates the changing demands of the marketplace. Draw together the profession to create a vibrant and viable future. Leverage the CPA's core competencies and values. Guide current and future
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AICPA: Values and Skills
Continuing education and lifelong learning Competence Integrity Attunement with broad business issues Objectivity Communication skills Strategic and critical thinking skills Focus on clients and markets Ability to interpret converging information Technological adeptness
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Top 5 Service and Delivery Issues
Assurance: reliability of information and systems. Technology: systems analysis, information management, and system security. Management consulting: advice to organizations on management and performance improvements. Financial planning: advice in broad financial planning areas. International: services for cross-border tax planning, multinational mergers and joint ventures, etc. Future success relies on public perceptions of PAs' roles and abilities. PAs must be market driven, and not depend on regulations to keep them in business. The market demands less auditing and accounting, and more value-added consulting services. Specialization is critical for the future survival of the PA profession. The marketplace demands that PAs be conversant with global business practices and strategies.
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Accounting Quotes “Accounting as a discipline is the focus of constructive debate and intensive rethinking caused by economic and technological change, and one that will continue to evolve in the future.” —Accounting Education Change Commission (AECC)
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Accounting Quotes “The globalization of the economy, the explosion of technology, the complexity of business transactions and other forces have thrust the financial system into a new age. As the pace of economic change accelerates, so does the need for reliable and relevant information…” “To stay the best, our financial reporting system must be as dynamic as the financial markets themselves…” “Financial reporting is without value if the user does not perceive it to be sound.” —American Institute of Certified Public Accountants (AICPA)
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Information System Overlap
Two information systems that businesses now run side by side - computer based data processing and the accounting system - increasingly overlap. They also increasingly come up with what look like conflicting - or at least incompatible - data about the same event; for the two look at the same event quite differently. Until now, this has created little confusion. Companies tended to pay attention to what their accountants told them and to disregard the data of their information system, at least for top management. But this is changing as computer literate executives are moving into decision making positions. P. Drucker
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Ways to react to calls for change:
React to change Ways to react to calls for change: resist change - be pulled respond to events as they occur - follow be at the forefront of change - lead if change is not understood and adapted, our ability to provide valued services will lessen
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Adding Value How can accountants further add value??
What are the opportunities in the information age?? Provide useful information for decision makers who are responsible for planning, executing, or evaluating activities of an organization Help embed information processes into business processes Help management define business rules or policies that shape the nature of its business processes
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Solving Business Problems
When you begin to think about solving business problems, you begin to: Consider strategy, business processes, organization structures, measurements, and IT. They are all important. Make sure each proposed solution is aligned with an organization’s business processes. Encourage continuous organization learning and real-time adaptation to a complex and ever changing world.
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Solving Business Problems: A Framework
Make sure each proposed solution is aligned with an organization’s business processes. Consider strategy, business processes, organization structures, measurements, and IT. They are all important Culture and Environment Solution 3 Culture and Environment Solution 2 Culture and Environment Solution 1 Encourage continuous organization learning and real-time adaptation to a complex and ever changing world Accounting and other measurements Business processes/ events People and structures Information technology Strategy
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Organizations, Accounting, and AIS
ORGANIZATION ACCOUNTING AIS Involved in profit or not-for-profit activities to produce valued goods or services for customers The structure used to store, produce, and report the accounting information products Organization support function: Delivers information products to help information customers plan, evaluate, and control the execution of business activities
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Operations Management
Top Management Middle Management Operations Management Operations Personnel
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Operations Management
Top Management Stakeholders Middle Management Suppliers Operations Management Customers Operations Personnel
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Operations Management
Top Management Stakeholders Middle Management Suppliers Operations Management Budget Information and Instructions Performance Information Customers Operations Personnel Day-to-Day Operations Information
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What is a System? Natural systems / Artificial Systems
Elements of a System Multiple Components Relatedness System vs. Sub-System Purpose System Decomposition System Interdependency
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Primary Systems of an Automobile
Fuel System Propulsion Brake Electrical Automobile Carburetor Fuel Pump Fuel Tank Wheels Rear Axle Transmission Engine Disk Brake Lines Master Cylinder Brake Pedal Battery Radio Ignition LIghts
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Framework for Information Systems
Information System (IS) Accounting Information System (AIS) Management Information System (MIS) The information system is the set of formal procedures by which data are collected, processed into information and distributed to users. A transaction is an event that affects or is of interest to the organization and that is processed by its information system as a unit of work
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Accounting Information Systems
Fixed Asset System (FAS) General Ledger/ Financial Reporting System (GL/FRS) Transaction Processing System (TPS) Expenditure Cycle Conversion Cycle Revenue Cycle Management Reporting System (MRS)
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Management Information System
Financial Management Systems Marketing Systems Production Systems Human Resource Systems Decision Support Systems (DSS) and Expert Systems (ES)
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MIS Financial Management Systems Marketing Systems Production Systems
Human Resource Systems Decision Support Systems (DSS) and Expert Systems (ES) Portfolio Management Capital Budgeting New Product development Market Analysis Production Planning Job Scheduling Job Skill Tracking Employee Benefits
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Accounting Information Systems
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Data Base Management System
A General Model for AIS The External Environment The Information System Data Base Management System External Sources of Data Data Collection Data Processing Information Generation External End Users The Business Organization Internal Sources of Data Internal End Users
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Database Management System
Data Attributes Records Files Data Base Management Tasks Storage Retrieval Deletion
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Information Generation
Relevance Timeliness Accuracy Completeness Summarization
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Attributes of Information Systems
Efficiency Effectiveness Flexibility
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Acquisition of Information Systems
Systems Development Life Cycle Turnkey systems Backbone systems Vendor-Supported Systems
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Organization structure
Responsibility, Authority and Accountability Business Segments Functional Segmentation The Accounting Function The Computer Services Function
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Business Segments Geographic Product Lines Business Functions
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Functional Segmentation
Material Management Purchasing / Receiving / Stores Production Manufacturing Support - Production Planning, Quality control, Maintenance Marketing Distribution Personnel Finance Information - Accounting /Computer Services Materials Labour Capital Information
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The Accounting Function
Accounting captures and records in the database the financial effects of the firm’s transactions Accounting function distributes transaction information to operation personnel to coordinate many of their key tasks The value of information
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Accounting Independence
Internal Control Separation of: record keeping asset custody functional authority Flows of resources between functional areas
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The Computer Services Function
Centralized Data Processing Data base Administration Data Processing data control data conversion computer operations data library Systems development and maintenance Distributed Data Processing
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Status of Accounting IS
Accounting systems are based on pre-computer thinking. (Robert Mednick) Information customers are dissatisfied with the timeliness and quality of information. (R. Green & K Barrett) Traditional financial statements are extremely compressed and not released in a timely manner. (R. K. Elliott)
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