2. 1 TWBayston Limited Tewkesbury Road Cheltenham GL51 9AJ E-mail info@twbayston.co.uk tel. 01242 268000 fax 01242 268011 January 2006 Company Profile Presentation STOP PRESS: Now accredited to TS 16949

3. 2 Established 1945Established 1945 Family ownedFamily owned 50+ employees50+ employees 32,000 square feet32,000 square feet TS 16949 Registered Feb 2005TS 16949 Registered Feb 2005 ISO-14001 Registered Aug 2004ISO-14001 Registered Aug 2004 IPPC Permit Operators Dec 2004IPPC Permit Operators Dec 2004

4. 3 What do we do? Electroplating Electrophoretic Painting Chemical Conversion Coatings Added value operations

5. 4 Who do we do it for? Automotive Mining Hydraulics Vehicle Outfitters Electrical & High Tech Furniture Agricultural

6. 5 n Processes include: Electrophoretic Painting Of Steel, aluminium & Zinc Eposeal™ Eposeal™ (painting fasteners) (painting fasteners) Epobond Black ™ (special nylon coating) Electroplating: Zinc & Zinc Alloy Plating Zinc/Iron Plating Cobalt/Zinc Plating Tin/Zinc Plating Anodising Hexavalent free “Zinklad” systems Chemical/Mechanical Processes Hex Free Treatments PhosphatingShot-blastingChromatingDegreasing

7. 6 Continuous Improvement Projects n QS-9000 –Achieved October 1997 –1st Finishing Company in Europe to be accredited –Enables partnerships with QS Customers –Now Upgraded to TS-16949 Feb 2005 n Surface Engineering 2000 –Benchmarking to World Class –Mission to USA May 98 –Mission to Taiwan Jan 99 –ISO 14001 Aug 2004 –IPPC Permit granted Dec 2004 n Customer Focused Strategy –Self assessment performance ratings –Regular Gap Analysis

8. 7 Continuous Improvement Projects n New Buildings: –Product Stores (Including High Bay Racking) –Laboratory –Production & Quality Control Offices –Customer Services Department –Chemical Stores n New Plant & Equipment: –X-Ray thickness measurement –Lead free E coat systems –Hex Free passivation systems –Solvent Free Degreaser

9. 8 n The People: –John Bayston Managing Director –Chris BrookesOperations Manager –Mike IlottTechnical Manager –Ken DamsellSalesManager –Mary BabbageProduction Scheduler –Debbie FullerCompany Secretary

10. 9 n The culture: TTeam Management TCustomer Partnerships TContinuous Improvement TCustomer Focused Strategy TTo Meet 6 Key Business Objectives

11. 10 n KEY BUSINESS OBJECTIVES n To Meet Sales Targets n To Meet Productivity Targets n Zero Defects & Discrepancies n Zero Delayed Jobs n Zero Breakdowns n Zero Accidents, Health & Safety & Environmental Concerns & Environmental Concerns

12. 11 Contact numbers: Main switchboard01242 268000 Sales & Main fax01242 268011 Customer Services 01242 268010 Progress fax01242 268001 E-mails:info@twbayston.co.uk info@twbayston.co.uk sales@twbayston.co.uk quality@twbayston.co.uk Web:www.twbayston.co.uk www.twbayston.co.uk

13. 12 Mission We aim to become the preferred surface finishing partner to automotive, industrial and high technology industries by meeting customer needs and being We aim to become the preferred surface finishing partner to automotive, industrial and high technology industries by meeting customer needs and being World Class

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