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Wal*Mart Ian Spencer Brian Kopp West NeVille
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History - West Sam Walton - West Chanel Conflict - Brian Competition – Brian RFID – Ian SWOT – Ian Recommendations/Conclusion - West
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History Sam Walton Started Benfranklin in the 1940’s Created Wal-Mart in 1962 Stores that Sells Near Wholesale Prices Greet Every Customer with a Smile
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Sam Walton Pride in Customer Service Very Frugal Ranked as Richest Man in 1980’s
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Channel Conflict Does Not Want to Undercut Itself Online Purchased Online and Delivered to Nearest Store. Wal-Mart is Not a Top Site Store is More Family Friendly For People Who Are Not in a Big Hurry
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Competition Global Carrefour (French) Hypermarket Small Retail Convenience Stores Tesco (UK) Similar to a Mall – Hypermarket Operates Bus Service Private Label Products
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Industry (Cont.)
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Radio Frequency Identification (RFID) Leader in Implementing RFID Requires Most Suppliers to Use RFID Track Shipments Getting RFID into Stores Cost Security
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SWOT Analysis Strengths Customer Service Brand Recognition Hypermarket Weaknesses Location-Local Location-Global Negative Reputation-THE EVIL EMPIRE
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SWOT (Cont.) Opportunities Expansion Expanded use of RFID Tags Threats Declining Image Political Stability in Foreign Countries
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Recommendations Expand Globally Expand use of RFID into Stores Improve local Image http://walmart.feedroom.com/index.jsp http://walmart.feedroom.com/index.jsp
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Conclusion Global Hypermarket Leader Top U.S. Retailer Leader in RFID Implementation
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