1. Imagine! Healthcare New Hire Orientation Presentation Pamela Bierbaum, Amber France, Jill Marshall, Sandra Pena, and Glenn Rhees Dr. Hollie Pavlica, DrPH MPH 458 Human Resources in Healthcare

2. Imagine! Healthcare Jane Trainer Imagine Training Coordinator Training Building Office 123 555-555-5555 Welcome to Imagine!

3. Imagine! Healthcare General Information NEO Schedule Monday – Friday 8:00am – 5:00pm Arrive on time! New Employee Orientation Handbook

4. Why is Training Important Training keeps valuable employees interested and challenged Orientation is an investment in the future productivity, performance, and satisfaction of the employee Required for accreditation and regulation Imagine! Healthcare

5. Training Goals Welcome new employees Provide necessary introductions Create a positive impression Provide necessary information Answer initial questions Evaluate employee needs Retain employee Imagine! Healthcare

6. Introductions and Icebreaker Name Position you were hired for at Imagine! Why you want to work for Imagine! Your favorite thing to do on your day off

7. Imagine! Healthcare Services: Primary Care, Urgent Care, Women’s Health, and Children’s Health Our Mission: to improve the health and wellbeing of those we serve. Our Vision: to be the best healthcare system on earth! Founded in 1997 Imagine! Vision Mission Services

8. Imagine! Healthcare Primary Care –Family Medicine –Internal Medicine –Pediatrics Urgent Care –Urgent Care Clinics –Pediatric Urgent Care Services

9. Imagine! Healthcare Women’s Health –OB/GYN –Nurse-Midwives –Doula Services –Breastfeeding Services –Other support services Children’s Health –Pediatrics Services

10. Imagine! Healthcare Who’s Who Executive Director Chief Operating Officer Legal Medical Records Social Services Risk Management Human Resources Labor, Relations, and Benefits Training Chief Nursing Officer Quality Assurance Chief Financial Officer Facilities and Maintenance Business Operations Chief Medical Officer Executive Director of Primary Care Executive Director of Urgent Care Executive Director of Women's Health Executive Director of Pediatrics Credentialing and Privileging Outreach Stakeholder Relations Volunteer Services Executive Assistant

11. Imagine! Policies Code of Conduct Organizational Ethics Sensitivity and Respect Confidentiality Other Key Policies Imagine! Healthcare

12. Compensation Health and Dental Insurance Vacation and sick leave Retirement benefits Benefits

13. Compensation Pay Periods 26 pay periods 80 hours per pay period 2,080 hours per year Payroll Checks Direct deposit Paper check Imagine! Healthcare

14. Health and Dental Health Insurance Blue Heart www.blueheartinsurance/fictionalproviderlist.fic Give and Receive www.giveandreceiveinsurance/fictionalproviderlist.fic Corozon www.corozon/fictionalproviderlist.fic Dental Insurance Circle www.circle/fictionalproviderlist.fic

15. Imagine! Healthcare Paid Leave and Retirement Paid Leave Vacation leave/annual leave 3.08 hours per pay period Sick leave 4 hours per pay period Retirement Employee contribution 4.92% Imagine! contribution 15.09% %

16. What’s Next Imagine! Healthcare Meeting with your supervisor Departmental orientation Review of outlook calendar Computer access Orientation to the local network/network access and share drives Computer access: logon/logoff Computer passwords Job description Inclement weather policy Employee checklist Departmental evacuation plan Departmental first aid station Fire extinguishers Personal protective equipment

17. Upcoming Course Agenda Imagine! Healthcare Week 1 Monday Morning: New Employee Orientation Afternoon: Meet with your Supervisor Tuesday Morning: Health and Safety Afternoon: Environment of Care Wednesday Morning: Infection Control Afternoon: Bloodborne Pathogens Thursday Morning: Lifting, Body Mechanics, and Back Safety Afternoon: Disaster Preparedness and Fire Prevention Friday Morning: Patent Safety and Error Reporting Afternoon: Quality Improvement

18. Imagine! Healthcare Upcoming Course Agenda (Continued) Logo Week 2 Monday Morning: Zero Tolerance Policy Afternoon: Incident Reporting Tuesday Morning: HIPAA Afternoon: Unions Wednesday All Day Cultural Competence Thursday Morning: Maintaining a safe workplace Afternoon: Documentation Friday All Day: Defensive Driving

19. THANK YOU for being part of the Imagine! team!!! Don’t forget to turn in your course evaluation! Imagine! Healthcare

20. REFERENCES Bauer, T.N. (2010). Onboarding New Employees: Maximizing Success. SHRM. Retrieved from https://www.shrm.org/about/foundation/products/Documents/Onboarding%20EPG- %20FINAL.pdf Berkley HR. (2014). New Employee Orientation. Retrieved from http://hrweb.berkeley.edu/guides/managing-hr/recruiting-staff/new-employee Fallon Jr, L. F., & McConnell, C. R. (2007). Human resource management inhealth care: Principles and practice. Sudbury, MA: Jones & Bartlett Learning. Chapter 10 Fried, B., & Fottler, M. D. (2011). Fundamentals of human resources in healthcare. Chicago: Health Administration Press New Mexico Department of Health (NMDOH) (2011).Code of Conduct. PERA. (2010). Member Handbook. Retrieved from http://www.torcnm.org/downloads/PERA%20Member%20Handbook.pdf Presbyterian Healthcare (PHC). (2014). Doctors and Services. Retrieved from https://www.phs.org/doctors-services/services-centers/Pages/default.aspx

21. REFERENCES Richards, L. (2014). What are the Benefits of New Employee Orientation Programs. Houston Chronicle. Retrieved from: http://smallbusiness.chron.com/benefits- new-employee-orientation-programs-1281.html San Francisco General Hospital and Trauma Center (SFGH). (2009). New Employee Orientation Handbook. Department of Education and Training. Sharp Healthcare (2014). Mission, Vision, and Values. Retrieved from http://www.sharp.com/choose-sharp/mission-vision-values.cfm State Personnel Office (SPO). (2010). Employee Benefits Manual. University of California. (2014). New Employee Orientation. Retrieved from http://ucsfhr.ucsf.edu/index.php/pubs/hrguidearticle/chapter-5-new-employee- orientation University of Utah (Utah). (2014). Hospitals and Clinics. Retrieved from http://healthcare.utah.edu/hospital/administration/orgchart.pdf